About Me
Executive Support professional with experience supporting senior leadership at Evernorth (The Cigna Group). Skilled in executive coordination, calendar management, stakeholder management, and operational execution across global teams. Able to manage competing priorities, coordinate leadership engagements, meeting routines and follow-ups, and ensure smooth day-to-day operations. Known for being organised, proactive, and maintaining strong follow-through in fast-paced environments.
Skills & Technologies
Work Experience
Program Management Analyst
Manage complex calendar scheduling for senior leadership, coordinating meetings across global teams and time zones. Coordinate leadership meetings, offsites, and executive visits including agenda planning, logistics, and stakeholder communication. Document Minutes of Meeting and track 15+ action items, improving follow-through by 15–20%. Develop internal communication materials such as newsletters and leadership updates. Manage vendor coordination for logistics, venue planning, and budget tracking, ensuring timely execution. Lead leadership forums, town halls, and engagement initiatives. Provide day-to-day executive support including inbox management and priority coordination while maintaining confidentiality.
Customer Relationship Executive Intern
Managed customer inquiries and coordinated with internal service teams to ensure smooth communication and timely resolution of client concerns. Supported scheduling and service coordination to align customers with internal teams.
Workspace Skill Training Participant
Developed workplace skills in time management, organization, and professional communication. Gained hands-on experience with Microsoft Excel, data organisation, and visualisation for workplace reporting. Participated in practical exercises on coordination, problem-solving, and communication.
Projects
Because Every Moment Counts Engagement Program
Initiated and led an employee engagement program to increase participation and recognition across teams at Evernorth (The Cigna Group).
Education
Bachelor of Business Administration
Business Administration