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About

CSPO-certified Technical Product Manager with 3.9+ years owning API-led platforms end-to-end, from PRD to production—shipped 9+ production platforms integrating 10+ live third-party APIs with real-time credit decisioning, regulatory compliance, and high-availability API orchestration at scale. Translates ambiguous business and compliance problems into system designs, API contracts, and delivery plans.

Experience2

  1. Product Manager – Tech Enablement

    Jul 2025 — Present

    Grihum Housing Finance Limited · Pune, India

    Owns the end-to-end product roadmap and delivery lifecycle for a proprietary lending platform, improving onboarding throughput and loan approval conversion across 500–1,000+ users and 195+ branches. Defines PRDs and system requirements for platform enhancements, evaluates technical trade-offs, and presents recommendations to leadership. Cuts manual data-entry effort by 25% and improves loan approval TAT by applying RICE scoring.

    • Improved onboarding throughput and loan approval conversion across 500–1,000+ users and 195+ branches.
    • Cut manual data-entry effort by 25%.
    • Cut post-release production defects by 30%.

  2. Business Analyst – IT

    Jan 2023 — Jun 2025

    India Shelter Finance Corporation · Gurugram, India

    Drove end-to-end ownership of 50+ platform features across web and mobile applications, improving task completion rates and onboarding conversion. Designed consent-based financial-data integrations, bridging business and engineering teams by authoring 25+ BRDs and FRDs. Built MIS dashboards for leadership and compliance teams.

    • Cut physical-document dependency by ∼60%.
    • Improved pre-sanction data availability by ∼35%.
    • Improved on-time delivery rates by 20%.

Projects10

  • LCNC Platform (EKHUM)

    Architected API orchestration for EKHUM, ensuring high availability and data consistency across all distributed platform journeys.

    • OutSystems

  • API Integration Suite – Grihum (EKHUM Platform)

    Designed and documented end-to-end API contracts for various integrations, enabling AI-assisted real-time credit decisioning.

  • API Integration Suite – India Shelter (CRM & Mobile Ecosystem)

    Defined and delivered API integration flows for third-party services into a CRM platform and mobile ecosystem.

  • Account Aggregator (AA) Integration

    Scoped and delivered consent-based financial data retrieval across a CRM platform, LOS, and mobile application.

  • Business Rules Engine (BRE)

    Designed a configurable rule engine that cut manual overrides and processing errors significantly.

  • Android App Ecosystem

    Owned end-to-end delivery of Android applications, improving field adoption and reducing loan processing time.

  • Document Governance Suite

    Delivered DMS for real-time cross-platform document sync, ensuring every document interaction was logged and audit-ready.

  • Quality Control Management System (QCMS)

    Developed a checklist-based disbursement verification system in Salesforce, enforcing uniform quality checks.

  • RCU Management System

    Deployed a rule-based validation system for real-time fraud-detection alerts.

  • RBI Regulatory 1600 Series

    Designed an allocation engine for regulatory compliance and controlled collections governance.

Education2

  • Master of Computer Applications

    2021 — 2023

    Guru Gobind Singh Indraprastha University | USICT, Main Campus, New Delhi

    Software Engineering

  • Bachelor of Computer Applications

    2018 — 2021

    Guru Gobind Singh Indraprastha University | Integrated Institute of Technology, Dwarka, New Delhi

Certifications2

  • Certified Scrum Product Owner (CSPO)

    2026

    Scrum Alliance

  • AI for Agile Professionals Practitioner

    2026

    World of Agile