About Me
Operations-focused Supervisor with 1+ year of international experience in Kuwait and UK, bringing proven skills in team supervision, shift planning, and daily operations management. Track record managing multicultural riders and support staff, handling cash and order reconciliation, and maintaining consistent service quality in fast-paced delivery and quick-commerce environments. Comfortable working within close-knit, island-based operations and adaptable to hospitality, retail, or logistics settings.
Skills & Technologies
Work Experience
Operations Supervisor
Supervised 100+ riders and support staff to ensure efficient daily delivery operations. Managed shift scheduling, attendance, and rider allocation to meet service targets. Oversaw order flow, cash collection, and reconciliation, delivering accurate daily and weekly reports. Acted as key liaison between riders, customers, and management to resolve operational issues quickly.
Store Assistant / Operations Support
Supported day-to-day operations of a fast-paced quick-commerce grocery store. Coordinated delivery riders, managed shift arrangements, and handled dispatch handovers. Assisted with order preparation, resolved rider queries, and planned coverage during peak hours.
Education
PG Diploma in Cybersecurity
Cybersecurity
BSc
Computer Science