About

Operations-focused Supervisor with 1+ year of international experience in Kuwait and UK, bringing proven skills in team supervision, shift planning, and daily operations management. Track record managing multicultural riders and support staff, handling cash and order reconciliation, and maintaining consistent service quality in fast-paced delivery and quick-commerce environments. Comfortable working within close-knit, island-based operations and adaptable to hospitality, retail, or logistics settings.

Experience2

1. TF

   Operations Supervisor

   2025 — Present

   Talabat Food Delivery Franchise

   Supervised 100+ riders and support staff to ensure efficient daily delivery operations. Managed shift scheduling, attendance, and rider allocation to meet service targets. Oversaw order flow, cash collection, and reconciliation, delivering accurate daily and weekly reports. Acted as key liaison between riders, customers, and management to resolve operational issues quickly.

2. G–

   Store Assistant / Operations Support

   2021 — 2024

   Getir – Leyton Franchise Store

   Supported day-to-day operations of a fast-paced quick-commerce grocery store. Coordinated delivery riders, managed shift arrangements, and handled dispatch handovers. Assisted with order preparation, resolved rider queries, and planned coverage during peak hours.

Education2

• UO

  PG Diploma in Cybersecurity

  2023

  University of Hertfordshire, UK

• UO

  BSc

  2019

  University of Kerala, India

  Computer Science