About
Sales and floor operations professional with 3 years of experience in retail, hospitality and cinema. Handled 100-120 guests daily during peak shifts and made 100+ outbound calls daily for room bookings. Skilled in POS billing, upselling, queue management, inventory control and cash reconciliation.
Experience4
Sales Operations Associate
Sep 2026 — PresentHotel Kasturi Orchid
Make 100+ outbound tele-calls daily and handle incoming calls for room bookings and inquiries. Provide guests and clients with accurate room, tariff and facility information. Upsell hospitality services and maintain strong customer relationships for repeat business. Manage high-pressure call periods while keeping guest satisfaction high.
Floor Associate
Jul 2025 — Jun 2026PVR Cinemas
Managed floor operations and guest flow for 100-120 guests daily, including peak weekend shows. Coordinated with shift team members to supervise auditorium turnaround time and queue management. Assisted the duty management team with daily checklists and shift handovers. Handled POS billing and concession counter transactions. Resolved customer queries to maintain high service ratings.
Wholesale Operations and Sales Executive
Jan 2024 — Jan 2025Wholesale Market, Hanumangarh Junction
Managed end-to-end buyer dealings, price negotiations and bulk order fulfilment. Monitored inventory stock, daily registers and delivery dispatches to avoid shortages. Handled daily cash reconciliation and coordinated logistics. Maintained long-term relationships with regional B2B buyers.
Sales Executive
Jan 2023 — Jul 2023Poonia Electronics
Delivered product demonstrations and drove counter sales of home appliances. Managed floor stock replenishment and product display arrangements. Carried out store opening and closing procedures. Handled customer inquiries on appliances and after-sales service.
Education3
Bachelor of Arts (B.A.)
2026Lohia College, Churu
Class XII
2024Hindi Medium
Class X
2021Hindi Medium
Certifications1
Front Office Excutive
2026Skill India Digital HubVerify