About Me
Professional Results-driven HubSpot CRM & Marketing Automation Specialist with 3+ years of experience delivering end-to-end solutions across Marketing Hub, Sales Hub, and Service Hub. Currently working at ERPApps, with prior experience at Inboundsys WebGalaxy, successfully implementing CRM setups, workflow automation, campaign management, and data integrity best practices. Proven ability to optimize lead management, sales pipelines, and customer service processes through automation and analytics. Hands-on experience working on projects such as Hinen, Jsw, Fingo, SkillUp.online, ISP, supporting marketing, sales, and service teams with scalable, performance-driven CRM solutions.
Skills & Technologies
Work Experience
Hubspot Crm Specialist
Responsible for implementing HubSpot Marketing, Sales, and Service Hubs for multiple clients. Designed end-to-end CRM workflows covering marketing automation, sales pipelines, and customer support. Built chatbots and HubSpot chatflows for lead capture and routing. Implemented WhatsApp integrations for automation and communication. Managed CRM setup including user roles, permissions, and data governance. Created dashboards and reports for marketing and sales analytics. Supported ERP–CRM integration ensuring smooth data flow. Collaborated with teams to optimize processes and improve conversion rates.
HubSpot CRM Trainee
Implemented HubSpot Marketing and Sales Hubs for internal teams and clients. Created and managed automated workflows for lead nurturing and lifecycle updates. Set up user roles, permissions, and CRM data hygiene standards. Configured sales pipelines, deal stages, and reporting dashboards enhancing sales visibility. Managed HubSpot tracking code for website monitoring. Built custom reporting dashboards analyzing deals, lead funnels, win rates, and sales performance. Designed lead journey automation including auto-lead creation, assignment, and email alerts. Coordinated with cross-functional teams to improve CRM features and automation.
Education
PG Diploma
Data Analytics
B.Tech.
Mechanical Engineering