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About

Results-driven Scrum Master and Agile Delivery Professional with 10+ years of overall experience, including 5+ years of Scrum Master experience, enabling high-performing teams and predictable Agile delivery. Proven ability to strengthen team performance, improve delivery predictability, accelerate value delivery, and drive continuous improvement across complex cross-functional environments.

Experience4

  1. Scrum Master

    Feb 2021 — Present

    Mastec Quadgen Wireless Llp

    Lead and empower multiple high-performing, cross-functional Scrum teams, driving Sprint Planning, Daily Scrums, Backlog Refinement, Sprint Reviews, and Retrospectives. Coach Scrum teams, Product Owners, and stakeholders on Scrum values and Agile practices to elevate organizational maturity. Anticipate and eliminate complex impediments and dependencies to enhance delivery.

    • Enabled high-performing teams and predictable Agile delivery.
    • Contributed to continuous improvement across complex cross-functional environments.

  2. Assistant Manager

    Feb 2018 — Feb 2021

    MasTec India LLp.

    Led discovery with 25+ SMEs, translating business needs into Epics, User Stories, and prioritized backlogs. Supported Oracle Fusion HCM implementation and workflow digitization projects, contributing to faster reporting turnaround and improved onboarding efficiency.

    • Achieved 40% faster reporting turnaround.
    • Improved onboarding efficiency by 25%.
    • Maintained 98% SLA adherence.

  3. Sr. Project Coordinator

    Aug 2017 — Jan 2018

    Amazon

    Coordinated day-to-day delivery activities across stakeholders, tracking priorities, actions, dependencies, and resolution timelines. Managed over 1,000 service requests and applied Lean practices to improve workflows.

    • Achieved 95% first-contact resolution.

  4. Project Coordinator

    Jun 2015 — Feb 2017

    Sandhar Technologies Limited

    Coordinated cross-functional technology and process improvement initiatives, tracking timelines and deliverables. Applied Quality Management practices to streamline workflows.

    • Contributed to a 50% reduction in process delays.

Education2

  • Master of Business Administration (MBA)

    2022

    Lovely Professional University

  • Bachelor of Technology (B.Tech)

    2022

    Lovely Professional University

    Mechanical Engineering

Certifications14

  • Project Management Professional (PMP®)

    Project Management Institute (PMI)

  • Certified ScrumMaster® (CSM®)

  • SAFe® Scrum Master (SSM)

  • Lean Six Sigma Green Belt (LSSGB)

  • Agile Scrum Foundation Certification

  • Scrum Foundation Professional Certification (SFPC™)

  • Kanban Awareness Certification

  • Introduction to Kanban Certification

  • AI for Product Management

    IBM

  • Configure Agile Boards for Jira Spaces

  • Get the Most Out of Jira – Learning Path

    Atlassian

  • Get the Most Out of Confluence – Learning Path

    Atlassian

  • PMI Kickoff™ – Predictive Project Management

    Project Management Institute (PMI)

  • SMIM Training – Successfully Completed