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About

Senior Product Designer with 6+ years of experience designing B2B SaaS, managed service provider software, zero trust cloud security platforms, and learning products. Skilled in translating complex workflows, telemetry, and technical systems into clear digital experiences through close collaboration with product, engineering, and data teams.

Experience3

  1. Senior Product Designer

    June 2022 — Present

    SuperOps

    At SuperOps, designed AI-powered workflow automation, intelligent resource scheduling, and a core ticketing dashboard overhaul that enhanced flexibility and mobile responsiveness. Developed productivity dashboards, integration hubs with QuickBooks/Xero, and in-app communication tools, improving operational efficiency and user experience in B2B MSP SaaS software.

  2. Product Designer

    June 2020 — May 2022

    Accuknox

    Designed visual monitoring systems for cloud operations, including network traffic visualization, incident diagnostics with interactive charts, and setup workflows for Kubernetes/security rules. Collaborated with data engineering to simplify complex telemetry pipelines into clear dashboards for IT and security teams.

  3. UI Designer

    June 2019 — June 2020

    Kloudone

    Led design of gamified social learning feeds rewarding milestones with badges and certificates and designed a mobile learning app with short courses and mini-games, enhancing user engagement and course completion.

Projects12

  • AI & Workflow Automation

    Upgraded system processing of worklogs by designing a smart automation flow that converts raw system data into clean, professional, and structured replies.

    • AI
    • Automation

  • Intelligent Resource Scheduling

    Built scheduling and map-based dispatch tools to help companies assign the right technicians based on real-time availability, location, and technical expertise.

    • Scheduling Tools
    • Map-based Dispatch

  • Core Interface Overhaul

    Redesigned the main ticketing dashboard to be fully responsive and added a 'classic Product Strategy view' for more layout flexibility.

    • UI Design
    • Responsive Design

  • Productivity & Analytics Dashboards

    Created an intuitive time-tracking feature and an all-in-one timesheet view allowing managers to track team hours and download performance reports.

    • Dashboard Design
    • Time Tracking

  • Third-Party Integration Hub

    Designed easy-to-navigate setup screens for direct platform integration with QuickBooks and Xero financial tools.

    • Integration Design
    • QuickBooks
    • Xero

  • Real-Time Communication Tools

    Led design for an in-app chat system inside the ticketing interface, allowing technicians to text clients directly for faster issue resolution.

    • In-app Chat
    • Communication Tools

  • Infrastructure Visualizations

    Designed a visual monitoring system mapping server node communications to help IT teams spot and fix blocked network traffic.

    • Data Visualization
    • Cloud Security

  • Advanced Incident Diagnostics

    Developed a clean log activity screen with interactive bar charts and color-coded severity levels for quick security threat detection and handling.

    • Data Visualization
    • Security Monitoring

  • Granular Security Workflows

    Built a flexible setup wizard for Kubernetes and virtual machine workloads allowing administrators to create custom security rules per server group.

    • Security Workflow Design
    • Kubernetes

  • Data-to-Telemetry Mapping

    Partnered with data engineering teams to transform complex raw code pipelines into simple visual monitoring dashboards.

    • Telemetry
    • Data Engineering Collaboration

  • Gamified Learning

    Designed a social learning feed awarding points, badges, and certificates to support course completion and engagement.

    • Gamification
    • Learning Experience Design

  • Mobile Learning App

    Led interface design for a training app featuring short courses and built-in mini-games for on-the-go learning.

    • Mobile UI Design
    • Gamification

Education2

  • Bachelor of Science

    2018 — 2019

    Mangalore University

  • Web Design and UI Design

    2018 — 2019

    Image Creative Education