About Me
Data Analyst with approximately 14 months of experience in revenue accounting and legal data operations, plus a portfolio of end-to-end SQL, Power BI, and Excel projects. Builds data pipelines, KPI dashboards, and reconciliation workflows that surface business insights hidden by top-line numbers. Comfortable across the full analytics cycle — data cleaning, modeling, visualization, and stakeholder reporting.
Skills & Technologies
Work Experience
Passenger Revenue Accounting Analyst
Automated reporting workflows via Excel macros and SQL, reducing data processing time by 30%. Built KPI dashboards improving management reporting turnaround by 20%. Reconciled high-volume airline revenue data with over 99% accuracy, and partnered with teams to deliver audit-ready reports under tight deadlines.
Data & Operations Executive
Processed and validated large volumes of legal claims data, organized relational databases to improve document retrieval and audit readiness, and identified inconsistencies that reduced compliance reporting errors and cleared backlogs under pressure.
Projects
E-Commerce Revenue & Profit Analysis
Designed a 5-table relational schema and built a 6-stage SQL pipeline incorporating JOINs, revenue/profit calculations, and window functions across 1,213 order line items. This analysis revealed that low-priced products drove volume while premium products generated most profit, influencing marketing priorities.
Hospital Patient Flow & Quality Dashboard
Developed a two-page Power BI report with DAX measures and drill-through analysis of 10,000 patient visits, uncovering critical hidden risk factors such as mortality rates over 20% in Level 5-Critical patients and readmission rate differences among hospitals.
Customer Churn & Retention Analysis
Analysed churn rates across 7,043 telecom customers by contract type and payment method using SQL and Power BI, identifying contract length as the dominant driver with month-to-month contracts churning at 53.7% versus 7.7% for two-year contracts, enabling targeted retention strategies.
Education
Bachelor of Science
Information Technology