About
Creative and results-driven Graphic Designer, Graphic Design Trainer, Executive Facilitator, and Freelancer with over 2 years of freelance experience in Graphic Design and Photography. Experienced in designing branding materials, social media creatives, print media, and marketing content while also conducting Graphic Design, Soft Skills, and Basic Computer Knowledge training sessions. Strong background in customer service, leadership, presentation, mentoring, and client communication. Passionate about creativity, continuous learning, and helping students build successful careers. Also trip organizer.
Experience5
Executive Facilitator
Dec 2024 — PresentBright Future India (NGO)
Promoted from Trainee Facilitator to Executive Facilitator. Conducting Graphic Design courses for 8 months, teaching Photoshop, Illustrator, CorelDRAW, Canva, Typography, Color Theory, AI Tools, and Design Principles. Also conducting Soft Skills and Basic Computer Knowledge sessions, mentoring students in portfolio development and freelancing, creating promotional creatives and educational materials, and supporting classroom management, student engagement, and placement readiness.
Customer Support Executive (BPO)
Aug 2024 — Nov 2024Teleperformance
Handled customer queries and provided efficient support while maintaining service quality.
Customer Service Executive
Aug 2022 — Jan 2023Anntouched Essential Shop
Assisted customers with product inquiries and sales, ensuring a positive customer experience.
Delivery Executive
Jan 2022 — Jul 2022Maruti Courier
Managed courier pickups and deliveries, ensuring timely and accurate service.
Customer Service Associate
Feb 2021 — Dec 2021Swiss Waffle - Family Waffle Shop
Handled customer service, food preparation, and daily store operations while maintaining hygiene standards.
Education3
Bachelor of Arts (B.A.)
Private
HSC
2020SMT. S.B. Vidyalay Lord's Grace Junior College
SSC
2018Alfalah High School