About Me
Retail sales professional with 4+ years of experience in showroom sales, customer engagement, product demonstrations, revenue growth, and team coordination. Increased monthly showroom revenue by up to 20% through targeted sales initiatives, promotions, and KPI tracking.
Skills & Technologies
Work Experience
Store Manager – Retail Sales
Increased showroom revenue by up to 20% monthly through targeted sales initiatives and promotions. Managed customer engagement including product recommendations, orders, billing, and post-sale support. Led floor staff, monitored KPIs, and tracked escalations using Salesforce CRM. Used Shopify POS for transactions and daily billing reconciliation.
Senior Executive
Engaged customers through consultations, product demonstrations, upselling and cross-selling. Managed orders, billing, payment collections, and checkout settlements. Coordinated product availability, order status, and deliveries with internal teams. Recorded customer feedback and complaints in Salesforce CRM.
Inside Sales Executive
Handled product inquiries and supported customers in product selection. Assisted with product demonstrations, upselling, refunds, exchanges, and point-of-sale processes.
Education
Bachelor of Computer Applications (BCA)
Computer Applications
12th Grade – Commerce
Commerce