About
Hospitality professional with international experience in Guest Services, Front Office, and housekeeping. Customer-focused, adaptable, and skilled in communication, coordination, and delivering high service standards.
Experience3
Guest Service Valet
Sep 2025 — Jun 2026ITC Maratha, a Luxury Collection Hotel
Managed reservation inquiries via phone and online platforms, processed reservations, and maintained guest profiles. Resolved guest concerns professionally and ensured high levels of guest satisfaction through personalized service.
Front Office Associate
Jun 2024 — Jun 2025ITC Maurya, a Luxury Collection Hotel
Managed guest profiles, handled inquiries, and delivered personalized service. Ensured compliance with hotel standards and maintained smooth front office operations.
Housekeeping Trainee
Dec 2023 — Apr 2024Alpen Gold SPA Hotel
Assisted in housekeeping operations, maintained cleanliness standards, and collaborated with team members to enhance guest experiences in the SPA.
Education2
MBA
2023 — 2023Hotel and Tourism Management Institute
Hospitality and Tourism Management
Bachelor of Commerce
2016 — 2020Jai Hind College - University of Mumbai