About Me
Experienced Operations Supervisor with a demonstrated history of working in Business Development Management. Skilled in Customer Service Management, Customer Relationship Management (CRM), International sales, Team Leadership. Strong operations professional with a Bachelor of Commerce focused in Computer Application.
Skills & Technologies
Work Experience
Customer Service Associate
Handling customer sales and service inquiries from non-voice channels, addressing subscriber cancellation and suspend requests to reduce churn. Delivering excellent customer experience meeting client service standards, acting as front-end sales associate closing new sales opportunities, and ensuring world-class support across digital channels.
Business Development Manager and Administration
Created development plans and forecasted sales targets and growth projections. Identified market opportunities via meetings and networking. Supported staff and management with correspondence, document preparation, and scheduling meetings.
Salesman
Responsible for selling products and meeting customer needs while obtaining orders from sales outlets. Identified business opportunities by targeting prospects, closing sales deals, and maintaining good customer relationships.
Education
B.Com
Computer Application