About Me
Learning & Development leader with 12+ years of experience spanning corporate training, instructional design, and skill-development ecosystem building. Currently building RentPrompts Academy's foundation from the ground up as Chief Learning & Development Officer and Product Owner at RentPrompts, a fast-growing AI startup.
Skills & Technologies
Work Experience
Chief Learning & Development Officer & Product Owner
Building RentPrompts Academy's foundation from scratch, leading its strategic development and product ownership. Responsible for curriculum design, learning platform development, and stakeholder management to ensure alignment with industry needs and learner outcomes.
Sr. Voice & Accent Trainer
Facilitated training on leadership and voice & accent, tailoring programs to improve communication effectiveness. Designed training materials and conducted needs analysis, delivering coaching based on progress monitoring.
Assistant Manager – Training
Applied instructional design practices across various training programs, created training content, and managed trainer certification processes. Focused on improving training delivery and effectiveness.
Product Trainer
Administered training for new hires and ongoing programs, including performance monitoring and coaching initiatives to enhance customer service representatives' skills.
Technical Support Executive
Provided Level 1 technical support for Microsoft Enterprise customers, contributing to the development of product knowledge that facilitated a transition into training roles.
Education
Bachelor of Arts
English Literature