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About

Learning & Development leader with 12+ years of experience spanning corporate training, instructional design, and skill-development ecosystem building. Currently building RentPrompts Academy's foundation from the ground up as Chief Learning & Development Officer and Product Owner at RentPrompts, a fast-growing AI startup.

Experience5

  1. Chief Learning & Development Officer & Product Owner

    2025 — Present

    RentPrompts Academy, RentPrompts

    Building RentPrompts Academy's foundation from scratch, leading its strategic development and product ownership. Responsible for curriculum design, learning platform development, and stakeholder management to ensure alignment with industry needs and learner outcomes.

  2. Sr. Voice & Accent Trainer

    2018 — 2023

    Tech Mahindra

    Facilitated training on leadership and voice & accent, tailoring programs to improve communication effectiveness. Designed training materials and conducted needs analysis, delivering coaching based on progress monitoring.

  3. Assistant Manager – Training

    Jan 2016 — May 2018

    Teleperformance

    Applied instructional design practices across various training programs, created training content, and managed trainer certification processes. Focused on improving training delivery and effectiveness.

  4. Product Trainer

    Jun 2014 — Dec 2015

    Teleperformance

    Administered training for new hires and ongoing programs, including performance monitoring and coaching initiatives to enhance customer service representatives' skills.

  5. Technical Support Executive

    Jan 2014 — May 2014

    Teleperformance

    Provided Level 1 technical support for Microsoft Enterprise customers, contributing to the development of product knowledge that facilitated a transition into training roles.

Education1

  • Bachelor of Arts

    2005 — 2010

    MDS University, Ajmer

    English Literature