About
Operations and quality-focused professional with 3+ years of experience in US healthcare revenue cycle management, including 2+ years of team leadership experience. Experienced in day-to-day operations, quality monitoring, process adherence, transaction review, issue identification, workflow allocation, productivity monitoring, documentation and timely resolution of operational issues. Skilled in Microsoft Excel, team coordination, stakeholder communication, training and continuous process improvement. B.Sc. Information Technology graduate with a strong focus on accuracy, controls, consistency and operational excellence.
Experience1
Team Leader – US Medical Billing
2023 — PresentKPO LLP Company
Lead and manage a team of 3 members for daily US healthcare billing operations including workload distribution and task prioritization. Monitor work quality, accuracy, and process adherence, review and process transactions such as manual pricing, patient billing, eligibility verification, and claim submission. Track productivity and workflow against targets, escalate operational issues, investigate billing issues, and maintain process documentation to ensure compliance and quality standards. Provide team training, coaching, and coordinate with stakeholders and payer platforms to resolve issues and ensure timely billing completion.
Education1
Bachelor of Science in Information Technology
2026Vidyavardhini Vartak College of Science