About
Administrative Virtual Assistant and customer support specialist with strong experience managing client communications, resolving inquiries, and maintaining efficient day-to-day operations. Skilled in frontline support, identifying user issues, basic troubleshooting, and effectively escalating bugs or technical concerns to developing teams.
Experience4
Virtual Assistant/Customer Support Specialist
Feb 2024 — PresentearlySTEMer Limited
Support daily operations for a growing team, managing communications and scheduling for over 30 - 100+ clients weekly. Manage high-volume pre-sales inquiries across multiple channels, ensuring timely communication and enhancing client engagement. Act as a key point of contact for internal and external communications, improving workflow efficiency.
Virtual Assistant
Oct 2025 — Apr 2026Clementine Planetary Limited
Supported billing operations through invoice and quotation preparation, and documentation management. Assisted with maintaining organized records for invoices and client files using Google Workspace, improving operational efficiency.
Administrative Assistant
Jun 2023 — Dec 2023Ultimate Specialist Hospital
Maintained and organized records for easy retrieval and proper documentation. Scheduled appointments and handled emails, leading to higher productivity in the hospital and increased customer satisfaction.
Secretary
Sep 2020 — Feb 2021Cardinals Laundry
Maintained the organization of the company's environment and documented customer services, contributing to about 40% of the company’s success.
Education4
MSc. Pharmacology
2025Ladoke Akintola University
Professional Virtual Assistant
2024 — 2024ALX Africa
Virtual Assistant Training
2024 — 2024Alison Learning
BSc. Human Anatomy
2017 — 2021Nnamdi Azikiwe University