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About

DevOps and Cloud Engineer with 2+ years of experience administering production Linux servers and building AWS infrastructure with Terraform, Ansible, Docker, Kubernetes, and Jenkins. Delivered 24/7 high availability and streamlined CI/CD pipelines across IT services environments at Matictech IT Solutions, resolving incidents within SLA.

Experience3

  1. TECHNICAL SUPPORT ENGINEER

    Nov 2025 — Sep 2026

    Matictech IT Solutions Pvt. Ltd.

    Administered production Linux servers with 24/7 high availability. Managed AWS infrastructure including EC2, IAM, Security Groups, VPC, ALB, CloudWatch. Conducted incident troubleshooting and root cause analysis to minimize downtime. Collaborated on containerized application deployment using Docker, Kubernetes, and Jenkins. Automated tasks with Bash; resolved ServiceNow incidents within SLA while supporting SQL database operations.

  2. L2 SERVER SUPPORT ENGINEER

    Jul 2024 — Oct 2025

    Javi Systems India Pvt. Ltd.

    Performed Linux server administration including patching, updates, and system hardening. Installed and configured Linux OS on physical and virtual servers. Managed user accounts and filesystem administration enforcing secure access. Set up LAMP environments for web hosting. Diagnosed and resolved customer infrastructure issues, collaborating with L2/L3 teams for critical incident resolution. Created and maintained technical documentation and SOPs.

  3. ENTERPRISE SUPPORT ENGINEER

    Mar 2021 — Jul 2024

    Sureworks Info Tech Pvt. Ltd.

    Delivered enterprise hardware and infrastructure support for HP, Dell, IBM, Cisco, and Huawei data center systems. Diagnosed storage, system, and network failures with root cause analysis. Executed firmware upgrades and preventive maintenance to reduce downtime. Coordinated with OEM vendors for support. Assisted in data center deployment activities including racking, cabling, commissioning, and decommissioning following change management.

Projects1

  • Automated CI/CD Deployment Pipeline

    Provisioned AWS infrastructure using Terraform with Infrastructure as Code. Automated server configuration with Ansible for consistent OS setups. Engineered CI/CD pipelines in Jenkins to streamline software delivery. Containerized applications with Docker for portable deployment environments. Orchestrated workload deployment on Kubernetes clusters. Configured VPC, IAM, EC2, RDS, S3, and Application Load Balancer for secure infrastructure. Integrated Git with Jenkins to trigger builds on code changes. Implemented Horizontal Pod Autoscaling on Kubernetes for dynamic scaling. Streamlined repeatable workflows to eliminate manual deployment tasks. Adopted best practices for versioned infrastructure environments.

    • Terraform
    • Ansible
    • Jenkins
    • Docker
    • Kubernetes
    • AWS
    • VPC
    • IAM
    • EC2
    • RDS
    • S3
    • Application Load Balancer
    • Git

Education2

  • Master of Computer Applications (MCA)

    Amity University Online

  • Bachelor of Science (B.Sc.)

    2022

    Indira Gandhi National Open University (IGNOU)