About

Results-driven Operations Team Lead with over 5 years of experience across logistics, warehouse management, shipment processing, last-mile coordination, manpower deployment, and dispatch support. Skilled in monitoring shipment pendency, delivery TAT/TPT, SLA/KPI tracking, SOP compliance, and MIS reporting using MS Excel (Pivot Tables, VLOOKUP). Available on 7 days' notice for full-time Operations Team Lead roles in logistics, warehousing, last-mile delivery, or fulfilment center operations.

Experience3

  1. Team Lead – Operations

    Present

    Delhivery

    Coordinated warehouse and shipment-processing activities including sorting, shipment movement, dispatch support, and last-mile delivery handover. Monitored shipment pendency, delivery TAT/TPT, dispatch status, and operational KPIs to ensure timely shipment movement. Planned manpower deployment and led shift handovers and MIS reporting while enforcing strict SOP compliance.

  2. Operations / Dispatch Support

    Honda Motorcycle & Scooter India (HMSI)

    Supported daily operational and dispatch activities by coordinating vehicle movement and outbound dispatch schedules. Managed manpower and workflow to maintain continuous shop-floor operations and on-time dispatch. Maintained accurate records and collaborated with teams and vendors to resolve bottlenecks and ensure process compliance.

  3. Vehicle Inspector / Manufacturing Operations

    Maruti Suzuki India Limited

    Conducted vehicle quality inspections and upheld quality standards on manufacturing lines. Identified defects and supported corrective actions to reduce quality issues and minimize rework. Supported 5S activities and maintained workplace discipline to sustain a clean, safe, and organized environment and helped meet production targets.

Education2

  • M.A.

    2024

    Raj Rishi Matsya University

    English Literature

  • ITI

    2024

    Industrial Training Institute (ITI)

    Automotive Manufacturing Technician

Employer sign-in for résumé