About
PGDM graduate specializing in Marketing, with experience across business operations, digital marketing, and banking sales. Currently working as an Assistant Store Manager at Flipkart Minutes, supporting dark store operations, inventory management, KPI tracking, and team coordination.
Experience3
Assistant Store Manager
Jun 2026 — PresentFlipkart Minutes · Bangalore, India
Support day-to-day dark-store operations across inbound, outbound, inventory, and order-fulfilment processes. Coordinate with store teams and delivery riders through daily huddles and operational briefings to support timely, safe deliveries. Monitor operational KPIs including inventory accuracy, order fulfilment, productivity, shrinkage, customer escalations, TTL, and DST. Manage inventory activities such as receiving, putaway, stock movement, cycle counts, audits, returns, and quality checks using internal systems.
Digital Marketing Intern
Jun 2025 — Aug 2025Verbinden Communication · Internship · Bangalore, India
Planned and supported digital campaigns across LinkedIn, Instagram, and Facebook, aligning content with client objectives and target audiences. Prepared campaign performance reports and tracked engagement metrics to support data-informed decisions. Researched content and developed social media copy; designed campaign creatives and carousels using Canva. Contributed to influencer outreach and content calendar development in coordination with creative and marketing teams.
Assistant Manager
Aug 2023 — Jul 2024Kotak Bank · Mumbai, India
Managed a high-volume inbound customer base, resolving queries related to accounts, transactions, and digital banking products. Cross-sold banking products including credit cards, savings accounts, and insurance through consultative need analysis. Handled customer objections and complex service requests through structured problem-solving and effective communication. Identified recurring customer pain points and behavioral trends, sharing insights to support process improvement.
Education2
PGDM in Marketing
2024 — 2026ISBR Business School
Bachelor's in Management Studies
2020 — 2023Manjunatha College of Commerce
Certifications3
Certificate of Appreciation – ELCIA Tech Summit 2025
2025Electronics City Industries Association
Pricing Strategy
ISBR Business School
Digital Marketing
Udemy