About Me
Azure Cloud and Windows/Linux System Administrator with 3.2+ years of experience in enterprise infrastructure operations at Tata Consultancy Services (TCS). Experienced in administration, monitoring, troubleshooting and maintenance of Microsoft Azure, Windows Server, Linux/RHEL, VMware vSphere and enterprise infrastructure. Skilled in Azure Virtual Machines, Azure Virtual Networks, NSGs, Azure Monitor, Log Analytics, Microsoft Entra ID, RBAC, Active Directory, DNS, DHCP, PowerShell, Bash, ServiceNow and SolarWinds. Experienced in server patching, incident management, performance troubleshooting, access management, backup support and change management. Supported 100+ servers across 8 VMware clusters while maintaining high availability and SLA compliance.
Skills & Technologies
Work Experience
Infrastructure Support Engineer
Provided L2 support for 100+ Linux and Windows production servers across 8 VMware ESXi clusters. Administered Microsoft Azure infrastructure including Virtual Machines, Virtual Networks, Network Security Groups, and monitored using Azure Monitor and Log Analytics. Managed Windows Server (2016/2019/2022) and Linux (RHEL 8/9, CentOS) server administration, patching, and troubleshooting. Used PowerShell, Bash and Azure CLI for automation tasks. Handled incident, problem, and change management via ServiceNow, maintaining 100% SLA compliance and zero escalations. Collaborated with cross-functional teams for infrastructure stability, security compliance and operational excellence.
Projects
ASDA Stores Limited - Enterprise Azure, Windows and Linux Infrastructure Support
Supported hybrid infrastructure combining Microsoft Azure, VMware, Windows Server and Linux environments. Performed administration and troubleshooting of Windows and Linux servers supporting enterprise applications. Monitored Azure resources and virtual machines using Azure Monitor and Log Analytics. Investigated Azure VM connectivity issues involving VNet, subnet, NSG, DNS, IP configuration and operating system components. Managed incidents, service requests, and changes via ServiceNow meeting SLAs. Supported 100+ servers across 8 VMware clusters and contributed to high infrastructure availability (approximately 99.9%).
Education
B.E.
Electrical & Electronics Engineering