About

Retail Store Manager with 6+ years of progressive experience in retail operations, sales management, and team leadership within the electronics and consumer durables industry. Proven track record of exceeding sales targets, improving customer satisfaction scores, and driving revenue growth through effective inventory management, stock audits, merchandising, and KPI monitoring.

Experience3

1. AV

   Store Manager

   Nov 2022 — Present

   Aditya Vision Ltd · Patna, Bihar

   Lead end-to-end store operations, driving sales performance, customer satisfaction, and profitability for a high-volume electronics and consumer durables retail outlet. Manage and mentor store staff, monitor performance, and build a customer-focused sales team. Oversee inventory management and stock control to minimize shrinkage and maintain optimal stock levels.

   • Improved customer satisfaction scores
   • Exceeded sales targets
   • Minimized stock shrinkage
2. AV

   Assistant Store Manager

   Sep 2020 — Oct 2022

   Aditya Vision Ltd · Gaya, Bihar

   Supported store management in daily operations, sales execution, and team supervision. Assisted in achieving store sales targets through proactive customer engagement and product recommendations. Coordinated stock replenishment and inventory audits.

   • Achieved store sales targets
   • Contributed to training and onboarding of new sales staff
3. SI

   Shop Floor Associate

   Jul 2017 — Jun 2019

   Sony India Pvt. Ltd. · Patna, Bihar

   Delivered frontline sales and customer service for consumer electronics products. Managed stock display and merchandising to maximize product visibility and sales. Built product knowledge expertise to support customers.

   • Maximized product visibility
   • Supported customers with informed purchase decisions

Projects3

• Everyday Operations in Retail Store

  Summer Internship Project focused on the daily operations of a retail store.

• Fast Moving Consumer Goods Sector

  Retail and Consumer Durables Study conducted to analyze market trends.

• Automobile Showroom Management System

  Built using Visual Basic 6.0 and Oracle 11g to manage automobile showroom data efficiently.

  • Visual Basic 6.0
  • Oracle 11g

Education4

• PU

  MBA

  2022 — 2026

  Parul University

  Retail Management

• AB

  BCA

  2014 — 2017

  Arcade Business College

  Computer Science

• AC

  12th

  2022 — 2013

  A.N.S. College

  Science

• GH

  10th

  2022 — 2011

  Ganesh High School

  General Studies

Certifications1

• IIT Bombay Certification - C++ and Java Programming

  IIT Bombay