About Me
Customer-focused professional with 3 years of experience as a Customer Service Associate and a BCA degree. Strong foundation in computer fundamentals, Python, SQL, DBMS, MS Office, data management, documentation, troubleshooting, and problem solving. Experienced in handling customer issues, maintaining accurate records, following processes, and collaborating with internal teams. Seeking an entry-level IT Support, Technical Support, or IT Operations role where I can apply my technical knowledge and customer-service experience.
Skills & Technologies
Technical troubleshootingIssue identificationProblem solvingComputer fundamentalsPython (Basic)SQL (Basic)DBMSR Programming (Basic)Data cleaning and preprocessingBasic classification and regressionModel testing and evaluationNumPyPandasScikit-learnMS ExcelMS WordMS PowerPointData entryData managementDocumentationInternet & Email applicationsCustomer supportActive listeningCommunicationIssue resolutionMultitaskingTime managementAttention to detailTeam collaborationCRM systemsMS Office
Education
Bachelor of Computer Applications
Computer Applications
Indo Asian Academy, Bangalore (Bangalore North University) •