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Sharmila

Business Advisor
Chennai, India

About Me

Experienced Senior Business Advisor with over 3.9 years of experience Known for effectively resolving problems, improving customer satisfaction, and driving business growth. Dedicated professional with a track record of meeting company goals through consistent and organized practices. Adept at adapting to new situations and challenges to enhance organizational branding and performance.

Skills & Technologies

Business DevelopmentWorkflow AnalysisScripted CallsProfessional CommunicationAppointment SchedulingTelemarketingCold CallingComplaint ResolutionAdministrative SupportClient Management SoftwareAutomated Dialing SystemsCRM

Work Experience

Senior Business Advisor

India Filings Private Limited
Apr 2021Jan 2025

Led business planning with long-term strategic goals, provided administrative support to senior management including calls and meetings coordination, conducted daily cold calling to expand sales pipeline using CRM, exceeded sales quotas in Trademark, Copyright and Intellectual Property services, managed high-volume telemarketing using client management software and automated dialing systems, and ensured excellent customer service by resolving inquiries efficiently.

Sales Co-Ordinator

Mediinova
Jun 2019Dec 2020

Coordinated sales activities to boost client engagement, managed customer inquiries for service quality improvement, collaborated on promotional campaigns with marketing teams, analyzed sales data to optimize strategies, and maintained accurate records of sales and client interactions.

Education

Bachelor of Commerce

Bank Management

Meenakshi College for Women - 2019

Higher Secondary Certificate (HSC)

Lady M.C.T.M.Girls.Hr.Sec. School - 2016

Secondary School Leaving Certificate (SSLC)

Lady M.C.T.M.Girls.Hr.Sec. School - 2014
Sharmila - Business Advisor | HiringAnt