Shirish

Owned the national P&L, setting sales targets and monitoring financial performance of all regions. Drove business development by identifying new markets, securing retail real estate, and expanding franchise networks. Adapted strategies to regional consumer trends and local festivals across India.

Led end-to-end operations across West, North-East, and South India, managing 37 EBO and franchise stores with 181 employees and 45,449 sq. ft. retail footprint. Achieved consistent growth with ₹32 Cr+ average annual turnover. Built leadership pipeline and analyzed sales metrics to improve performance and profitability.

Planned and executed store operations for 12 stores spanning 13,899 sq. ft. Led and mentored 61 staff members. Coordinated store openings, recruitment, onboarding, and training. Monitored sales and productivity targets, analyzed customer patterns and competitor activity to optimize sales strategies.

Monitored scheduling, procurement, and operating expenses to meet budgets. Trained sales associates improving customer satisfaction and conversion. Managed stock rotation and visual merchandising to reduce shrinkage. Led store meetings to improve communication and enforced SOPs to maintain operational excellence.

Managed store operations for a leading Italian premium fashion brand. Optimized store schedules based on traffic and staff skills. Identified operational gaps and implemented solutions improving customer experience and overall store performance.

Managed Calvin Klein Jeans store operations at Inorbit Mall. Led a small team and developed store rosters based on forecasts and service requirements. Resolved customer concerns and operational issues ensuring high service standards.

Owned store profitability and operations including planning, budgeting, and performance management. Analyzed sales and margin reports to increase market share. Led store staff with a focus on coaching and team development.

Allocated monthly sales targets, motivated sales teams, enhanced store ambiance and brand presentation through visual merchandising. Managed inventory and back-office operations including audits, order placement, and petty cash.

Managed stock receiving, verification, and inventory maintenance. Supported training and development needs of store staff to enhance product knowledge and customer service delivery.

Collaborated with store and regional managers to maintain communication and alignment. Engaged with loyalty customers to deliver personalized service strengthening repeat business.

Increased revenue by executing end-to-end sales strategies throughout the sales cycle. Monitored customer behavior, market trends, and competitor activity to refine approaches and meet targets. Delivered compelling product presentations improving conversion rates.