About

Analytical and detail-oriented professional with hands-on experience in data quality analysis, operational reporting, and process optimization at Amazon and Genpact. Proficient in SQL, Python, Power BI, and Advanced Excel for data cleaning, visualization, and business insights.

Experience2

  1. Associate, ML Data Operations

    Oct 2025 — Dec 2025

    Amazon

    Analyzed customer order data using SQL for reporting and operational insights. Identified regional trends, performance gaps, and improvement opportunities while performing data cleaning and quality checks to ensure data accuracy.

  2. Process Associate

    Sep 2024 — Sep 2025

    Genpact

    Monitored operational performance metrics and SLA breaches to ensure timely service delivery and process efficiency. Prepared and maintained Excel-based KPI dashboards for performance monitoring and management reporting.

Projects1

  • End-to-End Customer Analytics & Revenue Forecasting using Python

    Cleaned, pre-processed, and engineered features on customer subscription data using Pandas and NumPy to support revenue and retention analysis. Conducted exploratory data analysis to surface churn trends, engagement patterns, and key revenue drivers.

    • Python
    • Pandas
    • NumPy
    • Matplotlib

Education1

  • B.Tech

    2020 — 2024

    Swami Vivekananda Institute of Technology

    Computer Science