About Me
Analytical and detail-oriented professional with hands-on experience in data quality analysis, operational reporting, and process optimization at Amazon and Genpact. Proficient in SQL, Python, Power BI, and Advanced Excel for data cleaning, visualization, and business insights.
Skills & Technologies
Work Experience
Associate, ML Data Operations
Analyzed customer order data using SQL for reporting and operational insights. Identified regional trends, performance gaps, and improvement opportunities while performing data cleaning and quality checks to ensure data accuracy.
Process Associate
Monitored operational performance metrics and SLA breaches to ensure timely service delivery and process efficiency. Prepared and maintained Excel-based KPI dashboards for performance monitoring and management reporting.
Projects
End-to-End Customer Analytics & Revenue Forecasting using Python
Cleaned, pre-processed, and engineered features on customer subscription data using Pandas and NumPy to support revenue and retention analysis. Conducted exploratory data analysis to surface churn trends, engagement patterns, and key revenue drivers.
Education
B.Tech
Computer Science