About
Versatile professional with over 6 years of experience in leadership, quality operations, and talent acquisition. Currently working as a Team Leader in large-scale quality check operations with expertise in process management, team coordination, workforce planning, and performance optimization.
Experience3
Team Leader
Apr 2025 — PresentBerg Technologies Private Limited
Leading a team of 100+ Quality Verifiers in high-volume operations. Monitoring and analyzing workflow allocation to maintain productivity across shifts. Implementing cross-training initiatives to improve team flexibility and operational coverage. Reviewing and validating escalated cases to ensure process accuracy and compliance.
- Led a team of over 100 Quality Verifiers.
- Implemented cross-training initiatives to improve team flexibility.
Talent Acquisition Associate
Jan 2023 — Apr 2025Infotree Global Solutions (MNC)
Screening resumes and candidates according to job requirements. Scheduling and coordinating interviews. Handling administrative duties and maintaining records. Attending client and vendor calls.
Manager cum Supervisor
Mar 2019 — Oct 2022M/S Ichha Ram Sawmill, Bari Brahmana
Managing daily operations and ensuring tasks are completed efficiently. Planning and evaluating mill policies, processes, priorities, and performance goals. Supervising teams to ensure work is completed on time and according to quality standards.
- Improved operational efficiency and maintained workflow discipline.
Education4
Master of Arts (M.A.)
2022Indira Gandhi National Open University (IGNOU)
Sociology
Bachelor of Arts (B.A.)
2022University of Jammu
Higher Secondary (12th)
2022Delhi Public School (SMVDU Campus), Katra, J&K
Secondary School (10th)
2022Holy Trinity Convent School, Dansal, Jammu
Certifications1
Diploma in Computer Application
DOEACC (Department of Electronics and Accreditation of Computer Classes)