About
HR operations and payroll professional with experience in shared services, employee data, lifecycle administration and query resolution. Currently supports payroll and HR transactions for 900–1,000 employees at Tesco, using SAP and Mainframe systems to validate records and resolve discrepancies.
Experience3
Associate Payroll Admin
Aug 2025 — PresentTesco
Execute payroll and HR transactions for 900–1,000 employees using Zendesk and Mainframe. Deliver payroll processing for 2,000+ employees with 99% accuracy, earning performance recognition. Resolve 30–80 tickets daily, scaling to 250 during pay periods while consistently meeting SLAs.
- Delivered payroll processing for 2,000+ employees with 99% accuracy
- Resolved 30–80 tickets daily, scaling to 250 during pay periods
Senior Accountant
Oct 2021 — Jul 2024Sri Vani High School
Processed payroll and maintained compensation records for 45–50 employees. Led accounting and HR operations as the sole person handling both functions. Supported teaching and non-teaching staff across technical and non-technical roles; maintained employee records and supported recruitment. Prepared balance sheets, income statements and cash-flow reports; managed accounts payable and receivable.
Customer Support Associate
May 2021 — Sep 2021Accenture
Addressed approximately 500 customer queries weekly with 100% accuracy. Ranked #1 for client satisfaction and achievement of company targets through efficient service. Resolved customer issues using structured problem solving and safeguarded information under privacy requirements.
- Addressed approximately 500 customer queries weekly with 100% accuracy
- Ranked #1 for client satisfaction
Education3
Bachelor of Commerce
2017 — 2020CMR University
International Accounts & Finance
CEBA
2015 — 2017St.Charles Women's pu college
Class 10
2005 — 2015SJR Public School
CBSE
Certifications4
SAP Certification
Aadhya Institute
HR Management Assessment
LearnTube.ai
Vendor Management Assessment
LearnTube.ai
Be 10X workshop