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About

Results-driven Retail Operations professional with 10+ years of experience in store management, inventory control, logistics coordination, vendor management, and team leadership across retail and FMCG environments. Skilled in improving operational efficiency, optimizing inventory processes, enhancing customer experience, and managing day-to-day store operations through strong compliance, audit, and SOP execution.

Experience5

  1. Senior Store Manager – Operations

    Apr 2024 — Present

    KK Glass & Aluminum · Greater Noida, Uttar Pradesh

    Managed daily store operations, inventory control, staff supervision, and customer service activities. Improved operational efficiency through inventory tracking and process optimization initiatives. Conducted audits, compliance checks, and stock verification to maintain operational accuracy. Coordinated with vendors and suppliers to support procurement and inventory operations. Enhanced customer satisfaction through issue resolution and service quality improvement. Monitored store performance and implemented corrective actions for operational improvement.

    • Strengthened inventory control and operational workflow efficiency.
    • Improved coordination between store operations, vendors, and inventory processes.

  2. Store Incharge – Inventory Operations

    Mar 2022 — Apr 2024

    Topline Print Media Pvt Ltd · Ghaziabad, Uttar Pradesh

    Managed inventory operations, stock movement, order fulfillment, and warehouse coordination across operational locations. Supervised shipping, receiving, loading, unloading, and inventory reconciliation activities. Led operational staff and ensured compliance with inventory management processes and company SOPs. Coordinated stock availability, material handling, and dispatch planning to ensure operational continuity.

    • Improved inventory accuracy and operational coordination efficiency.
    • Supported smooth logistics and stock management operations.

  3. IE Records Clerk – Operations Support

    Jun 2016 — Mar 2020

    Raj Laxmi Cotton Mills Pvt Ltd · Greater Noida, Uttar Pradesh

    Managed operational documentation, records digitization, and data tracking processes. Maintained operational records accuracy and supported office administration workflows. Assisted in improving documentation processes for operational efficiency and compliance.

  4. Storekeeper – FMCG Operations

    Apr 2013 — Apr 2016

    Britannia Store · Bhopal, Madhya Pradesh

    Managed stockroom operations, inventory handling, product dispatch, and stock reconciliation activities. Ensured timely receipt, storage, and documentation of materials and inventory. Maintained inventory accuracy and supported retail operational workflows.

  5. Store Associate

    Jan 2011 — Feb 2013

    MPRDC Topworth Tollway Pvt Ltd · Satna, Madhya Pradesh

    Assisted in daily operational activities including customer support, billing coordination, and store maintenance. Ensured operational cleanliness, process compliance, and customer service quality.

Education4

  • Master of Science

    2019 — 2019

    YBN University

    Biology

  • Bachelor of Science

    2016 — 2016

    SVN University

    Biology

  • Diploma in Business Management (DBM)

    2011 — 2011

    Indian School of Business Management

  • Net Master

    2008 — 2008

    Radix Computer College

    IT Hardware & Networking