About
Fraud Analyst with approximately 4 years of experience in banking-process operations, fraud detection, transaction monitoring, suspicious activity review, identity theft investigation, document verification and claims management. Skilled in reviewing customer and transaction information, identifying unusual activity, maintaining accurate investigation records, handling customer requests through email and chat, and following internal procedures. Strong attention to detail, analytical thinking and cross-team coordination.
Experience1
Fraud Analyst
Aug 2022 — Jul 2026iEnergizer
Analyzed customer transactions to detect fraud risks and suspicious patterns, reviewed and documented suspicious activity for SAR reporting, investigated identity theft cases via document and transaction analysis, processed customer detail update requests through email and chat, identified fraud patterns to support prevention measures, handled fraud claims and inquiries, prepared investigation reports and maintained compliance records, collaborated with teams to resolve escalated cases and enhance fraud-prevention processes.
Education3
Bachelor of Arts
Chaudhary Ranbir Singh University (CRSU)
Senior Secondary (12th)
NIOS
Secondary (10th)
CBSE