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About

Senior ERP Manager with 23+ years of experience in Retail Planning, ERP implementation, and Operations Leadership across multiple industries. Expertise in bridging the gap between business goals and technology—driving merchandise planning, inventory optimization, production workflows, and data-driven decision-making. Proven track record in retail merchandise planning, ERP automation, and cross-functional team leadership.

Experience6

  1. Senior ERP Manager – Export & Retail Operations

    Dec 2025 — Present

    Karika India Pvt. Ltd. (The Shop India, New York, Japan)

    Leading Ginesys ERP operations across Retail, Production, and Export verticals, integrating production planning, retail demand, and international order fulfilment. Managing BOM, WIP tracking, raw material reconciliation, batch scheduling, stock audits, and sales promotion schemes within ERP to ensure accurate pricing. Providing store support resolving POS, billing, and inventory sync issues and coordinating cross-functional teams to optimize processes and reduce lead times.

  2. Senior IT Manager (Software Management)

    Jun 2024 — Nov 2025

    Multi-Brand Operations (Sri Ram & Sons, Pall Mall, Manyavar, NR Enterprises, Mohan Bros.)

    Managed IT operations across 5+ retail brands using Z-Order ERP and Spine HR. Integrated Paytm payment gateway enhancing transaction efficiency. Conducted monthly store target monitoring using big data analysis to identify gaps and optimize sales. Provided store issue resolutions minimizing downtime. Spearheaded automation app developments to digitize store operations and planned a Warehouse Management System (WMS) for inventory and warehouse efficiency.

  3. ERP & Retail Planning Manager

    Jun 2018 — Jun 2022

    V-Bazaar Retail Pvt. Ltd.

    Led merchandise planning and forecasting including sales budget, gross profit estimation, and buying calendar optimization. Managed inventory with stock allocation, seasonal assortment planning, and replenishment strategies. Performed retail analytics for markdown analysis, over-buying tracking, and sales forecast evaluation. Implemented Power BI retail reporting tools for real-time sales and inventory dashboards. Applied functional and technical expertise in Logic ERP.

  4. ERP & Data Analytics Manager

    Dec 2016 — Jun 2018

    Hoshiyar Singh Suresh Chandra Pvt. Ltd. (Surya Saree)

    Provided end-to-end software support for retail and wholesale counters using Ginesys ERP, resolving POS, billing, and inventory sync issues. Designed a Vendor Management System to track stock aging, purchase trends, and payment cycles which enabled timely replenishment and reduced slow-moving supplier dependency. Developed Power BI and Oracle Discoverer dashboards and reports to support data-driven decision-making and managed procurement, sales, production, inventory, and finance modules.

  5. ERP Manager & Data Analytics

    Mar 2010 — Nov 2016

    Maja Health Care Division Ltd. (Vi-John Group)

    Led ERP implementation with Logic Software India Limited managing deployment, customization, and user training. Managed procurement, sales, distribution, inventory, and finance modules. Provided online client support to 30-40 distributors and 2 warehouses ensuring seamless operations.

  6. ERP Manager & Data Analytics

    Aug 2003 — Feb 2010

    V-Mart Retail Ltd

    Managed Ginesys ERP software support resolving billing, inventory sync, and POS downtime across multi-location retail outlets. Handled procurement, sales, production, finance, ERP reporting, inventory management, stock allocation, seasonal assortment, replenishment, retail analytics including markdown analysis and sales forecast evaluation.

Projects2

  • Automation & App Development

    Led the development and deployment of automation applications to digitize store operations such as Wooer App (Daily Task Checklist) for real-time store compliance tracking, Key Logger (Billing Monitoring) to detect billing anomalies, and Customer Footfall Tracking for staffing optimization and sales conversion analysis.

    • Custom Mobile Apps
    • Store Operations Automation

  • Warehouse Management System (WMS) – Future-Ready Initiative

    Planned and tested a Warehouse Management System designed to optimize stock allocation across stores, streamline inventory audits through a dedicated audit app, and improve picking, packing, and replenishment accuracy in the warehouse.

    • WMS
    • Inventory Audit App

Education3

  • B.Com (P)

    Delhi University

    Commerce

  • 12th Grade Commerce

    C.B.S.E.

  • Matriculation

    C.B.S.E.