About
Experienced backend and coordination professional with 10+ years of prior experience in office administration, sales coordination, documentation, MIS, records management and cross-functional coordination. Experienced in supporting senior management, preparing quotations and invoices, maintaining project and customer records, coordinating with HR, Accounts, Branding, vendors and sales teams, following up on orders and payments, and handling day-to-day administrative operations.
Experience6
Team Member – Customer Support Service
Jul 2014 — Jan 2017TTGA Pvt. Ltd.
Handled backend support functions for industrial sales operations across Head Office, Channel Partner and Site Sales. Processed customer orders and followed up for timely execution. Maintained customer records and files from enquiry through order execution and reconciled payment records with Accounts.
- Processed and acknowledged customer orders in a timely manner.
- Maintained operational data including enquiries, offers, orders and outstanding orders.
Sales Coordinator
Jul 2010 — Sep 2011Nilkamal Limited
Provided coordination and administrative support to the General Manager – Sales & Marketing. Prepared quotations and Proforma Invoices and managed customer enquiries. Maintained office documentation and assisted with employee training.
- Prepared and circulated quotations and Proforma Invoices efficiently.
- Coordinated with multiple departments at the national level.
Sr. Executive – P.R.
Nov 2006 — Jul 2010Suncity Projects Pvt. Ltd.
Checked, drafted and forwarded emails on behalf of the General Manager – Sales. Maintained project details, reports, and legal documents. Coordinated administrative requirements and maintained records of vendor Release Orders.
- Maintained detailed project and communication records.
- Coordinated approvals for promotional and vendor bills.
Office Coordinator
Dec 2005 — Oct 2006Odeon Builders (P) Ltd.
Handled correspondence, prepared Purchase Orders, and maintained records. Managed HR-related administrative work.
Office Coordinator
Oct 2004 — Dec 2005Shakti Orthopaedic Sales (P) Ltd.
Handled customer enquiries, correspondence, and invoice generation. Managed production schedules and export documentation.
Office Assistant
Jun 2003 — Sep 2004Surie Polex
Handled customer enquiries and correspondence; maintained records and sales analysis. Prepared production schedules and handled export documentation.
Education3
MBA – Human Resource Management
2022Symbiosis Centre for Distance Learning
Graduation
2022Delhi University
Diploma in Web & Software Engineering
2022Foresight Technical Education Center