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About

People Operations, Recruitment Coordination, and Operations Management professional with 9+ years of experience supporting large-scale hiring, onboarding, stakeholder coordination, process optimization, and operational excellence across EdTech, E-commerce, and Procurement industries.

Experience6

  1. Tutor Onboarding Lead

    2020 — Present

    Kunduz Technology Pvt. Ltd.

    Led end-to-end onboarding for a large network of tutors, managing application reviews, profile verifications, and quality assessments. Developed SOPs and maintained recruitment databases while collaborating with stakeholders to define onboarding requirements. Achieved significant improvements in application turnaround time and tutor engagement through structured strategies.

  2. Operations Associate

    2019 — 2020

    Kunduz Technology Pvt. Ltd.

    Coordinated onboarding and operational support activities, maintained operational records, and assisted in candidate communications. Supported documentation management and prepared reports to track operational performance metrics.

  3. Senior Executive – E-commerce Operations (Amazon)

    2018 — 2019

    Lumina Datamatics Pvt. Ltd.

    Managed high-volume operational workflows and data management activities, ensuring data accuracy and resolving operational issues. Conducted quality checks and created performance tracking reports.

  4. Process Associate – Procurement Operations

    2017 — 2018

    GEP Solutions Pvt. Ltd.

    Managed procurement documentation and supplier communications, coordinated purchase order processing, and maintained operational records and reporting dashboards.

  5. Operations Associate – Data & Content Management

    2016 — 2017

    Take Care Technology Pvt. Ltd.

    Managed operational workflows involving data collection, validation, and publishing while maintaining accurate records and process documentation.

  6. Quality Analyst / Data Research Associate

    2015

    Locon Solution Pvt. Ltd. (Housing.com)

    Conducted data audits and quality assurance reviews, maintaining data accuracy and compliance standards while preparing reports and quality tracking records.

Projects3

  • Times of India – Market study

    Conducted a market study on magazine sales and readership behavior.

  • Titan Company – SCM analysis

    Performed a supply chain management analysis on IT integration and distribution.

  • McDonald’s – Advertising impact study

    Studied the impact of advertising on consumer behavior.

Education3

  • Master of Management Studies

    2013 — 2015

    University of Mumbai

    Operations Management

  • Bachelor of Management Studies

    2009 — 2012

    University of Mumbai

    Business Management

  • HSC (12th)

    2007 — 2009

    Maharashtra State Board

    Commerce