About
Business Administration graduate with 5+ years of experience across food retail, B2B/B2C sales, customer relationship management and service-focused operations. Experience in a bakery environment with responsibility for customer enquiries, product knowledge, bulk orders, quality-related concerns, inventory coordination and delivery schedules. Diploma in Hotel Management with a strong hospitality mindset, multilingual communication skills and a practical, solution-oriented approach. Seeking to contribute to a high-standard food and guest-experience environment such as Noma Projects.
Experience2
Retail Sales Executive
2019 — 2023Baburao Bakery
Managed end-to-end sales transactions and relationships with high-volume B2B and B2C customers. Handled customer enquiries and complaints on product quality, pricing, and distribution to ensure service recovery. Coordinated bulk orders and delivery schedules, supporting product and order issue resolution to cultivate long-term customer relationships and repeat business.
Retail Sales Executive
2018 — 2019Renuka Sales
Served as primary contact for corporate B2B clients and walk-in customers, balancing commercial needs and customer service. Recommended products based on buyer preferences and handled enquiries on stock, pricing, and product benefits. Supported order tracking and issue resolution to maintain positive relationships.
Education1
Bachelor of Business Administration
Institute of Integrated Technology in Business Management