About
Customer Support Executive with 5+ years of professional experience, including experience in domestic customer support from 2020 to 2023 and continued customer support experience with TaskUs from May 2023 to 2026. Experienced in customer-facing support responsibilities, handling customer interactions, understanding customer concerns, providing appropriate support, and maintaining professional communication. Strong communication abilities in English and Punjabi, supported by a Bachelor of Technology (B.Tech) education from Punjab Technical University, Jalandhar. Adaptable customer-service professional seeking MNC opportunities in customer support, customer service, client support, and related service operations.
Experience2
Customer Support Executive
May 2023 — PresentTaskUs
Providing professional and customer-focused support by handling customer interactions, understanding concerns, and offering appropriate solutions. Communicating clearly in English and Punjabi, maintaining a service-oriented approach and adapting to changing customer support requirements.
Customer Support Executive – Domestic
2020 — 2023Domestic Customer Support
Delivered customer support in a domestic environment, addressing customer concerns and requirements professionally. Used clear communication to assist customers and supported issue resolution with a customer-focused approach and adaptability.
Education3
Bachelor of Technology (B.Tech)
Punjab Technical University (PTU), Jalandhar
Higher Secondary (Class 12) – Non-Medical Science
PSEB Board
Secondary (Class 10) – Non-Medical Science
PSEB Board