About
Customer-focused Travel Consultant with 3.6 years of experience across business travel support, airline reservations, GDS operations, itinerary planning, service recovery, escalation management and customer relationships. Hands-on experience with Sabre, Amadeus and Galileo, supporting time-sensitive travelers, reservation amendments, special fare requests, SLA-driven service, policy compliance and cross-functional issue resolution. Experienced in identifying process gaps, supporting cost-conscious travel solutions, maintaining accurate documentation and mentoring new joiners.
Experience3
Travel Consultant
Nov 2024 — Dec 2025Mystify Consulting (India) Pvt Ltd
Delivered personalized business travel support for clients, managing reservation amendments, special fare requests, and escalations resolved within SLAs. Coordinated with teams to address customer-impacting issues, identified cost-saving opportunities, improved operational efficiency, maintained documentation, and trained new joiners on processes and service best practices.
Travel Consultant
May 2022 — Sep 2024Southern Travels
Planned personalized air, rail, and hotel itineraries according to traveler preferences, maintained client relationships and provided travel guidance. Researched destinations and pricing using GDS and booking tools to recommend suitable travel options while managing competing priorities and time-sensitive deadlines.
Travel Intern
Jan 2022 — Apr 2022Natxp.holidays
Assisted in crafting customized itineraries, researched destinations and pricing, planned tour packages, and coordinated customer travel.
Education1
Bachelor of Arts
2022Garden City University