About Me
IT Support Engineer (1.5 Year) – KENT Intelligent Transportation Systems (India) Pvt. Ltd. Provided technical support and maintenance for hardware, software, and networking systems. Responsible for troubleshooting system issues, assisting users with IT-related problems, managing installation and configuration of IT infrastructure, and ensuring smooth day-to-day operations.
Skills & Technologies
troubleshootinghardware diagnosticsnetwork configurationWindows 11Windows 10Internet SecurityCCTV configurationWindows Server 2012Windows Server 2016Windows Server 2019Active DirectoryRemote Desktop ServicesTeamViewerAny DeskRDPQuick Assist
Work Experience
IT Support Engineer
KENT Intelligent Transportation Systems (India) Pvt. Ltd.
2021 — 2023
Provided technical support and maintenance for hardware, software, and networking systems. Responsible for troubleshooting system issues, assisting users with IT-related problems, managing installation and configuration of IT infrastructure, and ensuring smooth day-to-day operations.
Education
Bachelor of Engineering in Computer engineering
Computer engineering
DJMIT mogar • 2024 - 2026
Diploma
R. C. Technical Institute Gujarat Technological University Sola, Ahmedabad, Gujarat • 2021 - 2023
SSC (Secondary School Certificate)
GHSEB, Gandhinagar Board Gujarat • 2022