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About

Dynamic IT professional with extensive expertise in Production Support, DevOps Engineering, Site Reliability Engineering, and Platform Engineering, focused on enhancing operational efficiency, system reliability, cloud infrastructure, and automation. Open to Platform Engineer opportunities leveraging expertise across AWS, Azure, Kubernetes, CI/CD, Infrastructure as Code, observability, and cloud automation. SRE & DevOps professional with over 8 years of experience driving production reliability, cloud operations, deployment automation, and service excellence across large-scale enterprise environments, including healthcare, retail, and eCommerce platforms. Proven expertise in engineering resilient and highly available systems, combining SRE practices, observability, incident management, performance engineering, and proactive problem resolution to strengthen platform stability and business continuity. Automation-focused technology professional who transforms manual and repetitive operations into scalable engineering workflows using Python, Bash, Ansible, CI/CD, and GitOps, accelerating releases while improving operational consistency. Multiple awards and recognitions for incident resolution, alert optimization, operational improvements, cost savings, and production reliability.

Experience4

  1. Associate SRE Team Lead

    Nov 2024 — Present

    Zelis Healthcare Pvt. Ltd.

    Leading production deployments, hotfix releases, and change management for S365 Cloud Resource applications supporting 40+ enterprise clients with no critical SLA breaches. Engineered a GitOps CI/CD pipeline using GitHub Actions, Docker, Kubernetes, and Argo CD reducing deployment time by 50% and release failures by 30%. Managing incident response via PagerDuty to reduce MTTR and leading performance testing and postmortems to improve platform reliability and scalability.

  2. Technology Services Engineer III

    Jun 2022 — Nov 2024

    Walmart Global Tech Pvt. Ltd.

    Implemented Jenkins and GitLab CI pipelines reducing deployment time by 51% and deployment errors by 30%. Automated AWS and Azure resource provisioning using Ansible, cutting setup time by 40%. Engineered scalable Docker and Kubernetes environments improving deployment flexibility and resilience. Developed Python and Bash automation scripts boosting operational efficiency by 25%. Enhanced observability with Prometheus and Grafana, reducing incident response times by 35%.

  3. Technology Services Engineer II

    Jun 2020 — Jun 2022

    Walmart Global Tech Pvt. Ltd.

    Deployed Grafana and Prometheus for monitoring and used Splunk for log analysis reducing downtime by 20%. Managed ITIL-based incident workflows via ServiceNow and JIRA supporting inventory management system operations. Diagnosed and resolved application, network, and system issues improving platform stability. Administered Git repositories with effective branching and merging strategies. Configured Apache and Tomcat servers enhancing application performance and reliability.

  4. Software Engineer

    Mar 2018 — May 2020

    Prinon Technology Solutions Pvt. Ltd.

    Implemented ITIL-based incident management workflows via ServiceNow and JIRA streamlining issue tracking. Diagnosed and resolved application, network, and system issues through root cause analysis and preventive remediation enhancing system reliability. Designed KPI dashboards with Power BI and Grafana to improve operational visibility. Optimized monitoring and alerting workflows using xMatters for critical notifications, improving response times. Created documentation and support playbooks to strengthen knowledge management.

Projects4

  • GitOps CI/CD Pipeline

    Engineered a GitOps CI/CD pipeline using GitHub Actions, Docker, Kubernetes, and Argo CD, reducing deployment time by 50%, release failures by 30%, and enabling automated rollback-ready releases.

    • GitHub Actions
    • Docker
    • Kubernetes
    • Argo CD

  • AI-driven Azure FinOps Platform

    Engineered an AI-driven Azure FinOps platform using FastAPI, PostgreSQL, Cost Management APIs, and LLM analytics to reduce cloud spend by 30% and review effort by 33%.

    • FastAPI
    • PostgreSQL
    • Azure Cost Management APIs
    • LLM analytics

  • Agentic AI Kubernetes Copilot

    Built an Agentic AI Kubernetes copilot utilizing Sim.ai, RAG, MCP, and Agent Skills, improving troubleshooting speed and operational consistency by 20%.

    • Sim.ai
    • RAG
    • MCP
    • Agent Skills

  • AI-powered Terraform Drift Detector

    Developed an AI-powered Terraform drift detector using Go, Terraform, AWS APIs, and GPT-4o, reducing infrastructure drift investigation time by 55%.

    • Go
    • Terraform
    • AWS APIs
    • GPT-4o

Education1

  • B.Tech

    2012 — 2016

    Rajiv Gandhi University of Knowledge Technologies, Basar

    Electrical, Electronics & Communications Engineering