About
Detail-oriented professional with experience in back-office operations, data entry, customer policy data verification, reporting, documentation, and administrative support. Experienced in comparing customer information with insurance policy details, updating verified data in ERP software, preparing reports, maintaining records, and supporting business teams. Skilled in MS Office, basic MS Excel, Google Sheets, ERP data updating, accuracy checking, problem solving, and multitasking. Typing speed: 25 WPM.
Experience11
Data Entry Operator
May 2025 — PresentLandmark Insurance
Compare and verify customer information with insurance policy details, identify discrepancies, and update verified data in ERP software. Maintain accurate records and forward documents for further processing to ensure data quality.
Data Entry Operator – Purchase Department
June 2024 — March 2025Vedant Engitech & Infrastructure Pvt. Ltd.
Performed data entry and maintained accurate purchase-related records and documentation. Supported administrative and data management activities, completing tasks accurately and on time.
Associate Data Entry Operator
November 2023 — March 2024Zealousweb Technologies
Updated Google Analytics reports into Google Sheets and company portal. Maintained accurate information supporting data management activities.
Data Entry Operator
April 2023 — October 2023Webcreta Technologies
Entered and maintained accurate project data in databases, collected data from websites, prepared manual CSV sheets, and updated project-related information.
Data Entry Operator
April 2022 — February 2023Trikon Telesoft Solutions
Generated leads for Sales Department using online portals and Google search. Updated lead and customer information in Excel sheets and supported sales data management.
Back Office Executive
June 2019 — December 2021LCC Projects Pvt. Ltd.
Prepared and checked daily reports for site vehicles, updated FASTag information, and performed data entry using Nway ERP software.
Back Office Executive
September 2017 — May 2019KP Excellence
Handled daily financial reports for ICICI Bank Loans, submitted reports via email, and updated information in ICICI system software.
Insurance Sales Representative
May 2015 — August 2017Landmark Insurance
Contacted policyholders to explain policy information and support sales activities. Developed prospect lists and assisted customers with policy-related queries.
Customer Care Executive
July 2013 — April 2015White Calls Service Pvt. Ltd.
Provided information on internet plans and handled customer complaints, queries, and feedback for prepaid and postpaid customers.
Customer Care Representative
April 2008 — June 2013I Call Pvt. Ltd.
Logged customer call information in internal database and provided information on prepaid connections, billing, and plans.
Assistant A.C. Mechanic
January 2006 — March 2008Yogi Engineers
Supported technical service activities as an Assistant A.C. Mechanic.
Education3
HSC (12th)
2003Amar Bharti Vidhyalaya, Ahmedabad | GHSEB
Arts
ITI
2005Ashok ITI, Ahmedabad
Refrigeration & A.C. Mechanic
SSC (10th)
2001Shakti Vidhyalaya, Ahmedabad | GSEB