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About

Senior Manual QA Engineer with 7+ years of end-to-end quality ownership across 30+ web, mobile, and AI-powered products in 10+ industries including SaaS and Contact Center Software. Track record: 98% defect detection rate, 35% fewer production escapes, and 8+ P0 defects caught pre-release.

Experience1

  1. Senior Manual QA Engineer

    Jan 2019 — Present

    Noesis.Tech

    Own QA sign-off authority for 50+ production releases across 10+ concurrent projects. Sustained a 98% defect detection rate across 500+ test cases; cut production defect escapes by 35% over 7 years. Redesigned test strategy across functional, system, and integration layers, reducing regression cycles from 5 days to 3.5 days. Mentored 4 junior QA engineers and established a company-wide release gate.

Projects5

  • Pureit

    Functional and cross-browser QA for a corporate website - tested UI components, content accuracy and responsive behavior and full website audit.

  • BSIO2

    End-to-end QA for an AI-powered SaaS platform — tested HITL agent flows, credit billing, subscription/onboarding logic, knowledge base ingestion, and security defects across production releases.

  • JewelRat - Build Your Own Ring

    QA for a custom jewelry configurator — validated product customization flows, UI behaviour, and ecommerce checkout logic.

  • Origem

    Tested an AI-powered sales agent — validated conversational flows, response accuracy, and agent behaviour under different sales scenarios.

  • Youth4yes

    QA for an NGO/education-focused platform — tested core user flows and content functionality.

Education3

  • Bachelor of Commerce (B.Com)

    2016 — 2020

    Balbharti College

  • Higher Secondary Certificate (HSC)

    2014 — 2016

    Prakash Degree College

  • Secondary School Certificate (SSC)

    2022 — 2014

    St Rock's High School