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PANDIYARAJAN RAJENDRAN

Customer Service Professional
Alangudi, India

About Me

Versatile professional with expertise in machine learning engineering and manufacturing operations. Proven ability to deploy AI/ML models and lead CNC production teams while ensuring high-quality standards.

Skills & Technologies

Customer SupportCNC ProgrammingCRMVisual Inspection TechniquesMachine LearningG-Code UnderstandingModel Development & TestingTechnical TroubleshootingPython ProgrammingSQL Database ManagementEthical Hacking TechniquesCybersecurityPenetration TestingCISCO - Introduction to CybersecurityCISCO Packet TracerCertified Penetration TesterCompTIA Security+ (SY0-501)

Work Experience

Customer Service Professional

Foundever CRM India Private Limited
11/2025NOW

Delivered end-to-end support for a US-based food delivery platform, resolving customer queries via voice and non-voice channels. Maintained accurate records of customer interactions for future reference.

Machine Learning Engineer

Thirumoolar Software Private Limited
01/202401/2025

Built and deployed AI/ML models using FastAPI and Flask, integrating them with web applications for real-time inference. Optimized model performance and collaborated on secure API deployment.

Service Engineer

Intrinsic System and Peripherals
05/202312/2023

Tuned ultraviolet, magnetic, infrared, and CIS sensors for fake note detection. Upgraded mixed-denomination counting algorithms and performed routine maintenance on cash handling equipment.

Powder Coating Operator

ZF Commercial Vehicle Control Systems India Ltd
07/202211/2022

Maintained and operated automated and manual electrostatic powder coating systems. Identified and resolved common coating issues and performed daily maintenance on equipment.

Pressing Machine Operator

Interplex Electronics India Pvt. Ltd. (now ENNOVI)
02/202106/2021

Operated automated pressing equipment for Siemens manufacturing lines, achieving a 98% first-pass quality rate. Ensured compliance with specifications using precision measurement tools.

CNC Operator

Wabco India Limited
12/201812/2019

Operated polishing machines to ensure crankshaft dimensions met strict quality standards. Skilled in precision machining techniques to achieve desired surface finishes.

Projects

App Development (Dating)

Developed a secure user authentication system with login, registration, and forgot-password functionalities using MongoDB. Implemented MongoDB for scalable database management, ensuring efficient storage and retrieval of user profiles and chat data.

MongoDB

App Development (Trading)

Developed an AI-driven trading application utilizing machine learning, deep learning, and computer vision for market trend analysis and strategy optimization. Integrated the YOLO model to extract real-time financial data from trading charts.

Machine LearningDeep LearningComputer VisionYOLO

Education

Diploma

Mechanical Engineering

ARJ Polytechnic College2018 - 2018
PANDIYARAJAN RAJENDRAN - Customer Service | HiringAnt