About

Working professional with 7+ years of experience in MIS reporting, internal audit support, and KYC verification across banking, insurance, and financial services. Skilled in Advanced Excel, SQL, and data analysis, with a consistent track record of improving reporting accuracy, streamlining processes, and delivering actionable insights that support business decisionmaking.

Experience4

  1. Deputy Manager – MIS Support & Technical (Legal Department)

    Sep 2023 — Present

    Axis Bank Ltd.

    Prepare and submit accurate MIS reports to support Finance presentations. Use advanced Excel (Pivot Tables, VLOOKUP) to create executive-level dashboards tracking litigation and compliance. Handle RBI audit queries, coordinating data collection to ensure audit-ready responses. Lead UAT for legal portals, enhancing system functionality. Streamline data collection cycles to reduce errors and improve reporting efficiency. Ensure accurate legal case documentation through proactive follow-ups.

  2. Branch Operation Executive

    Nov 2021 — Jun 2023

    Reliance Nippon Life Insurance Ltd.

    Conducted weekly audits of Customer Management Unit with performance and error reports for quality improvement. Managed Failed Letters MIS and monthly invoice cycle. Performed extensive KYC verification and initiated zone-wise re-verification for substandard files. Managed digital communication campaigns ensuring compliance. Audited agent interactions and reported summaries to Apex Team for performance enhancements.

  3. Credit Control Executive

    Feb 2021 — Nov 2021

    Skites Pharma Ltd.

    Managed overdue inventory by coordinating with depot teams and resolving discrepancies. Optimized stock network by managing inter-branch transfers. Developed visual performance metrics and analytics for Directors to improve operational efficiency.

  4. Operation Executive

    Jul 2018 — Sep 2019

    Pamac Finserve Ltd.

    Handled end-to-end KYC document verification and client escalations. Administered RCU pending list and accelerated case closures by regional follow-ups. Developed process flows and performance reports enhancing transparency and workflow. Published daily MIS reports on backend closure counts to support data-driven decisions.

Education2

  • Post Graduate Diploma in Management

    Welingkar Institute of Management, Mumbai

    Banking & Insurance

  • B.Com

    Sydenham College of Commerce & Economics, Mumbai University

    Banking & Insurance