About Me
ServiceNow Developer with 4 years 2 months of experience configuring and administering the Now Platform across multi-instance environments (DEV/QA/UAT/PROD). Strong technical foundation in ITSM (Incident, Problem, Change), CMDB and Data Foundations, REST integrations, and MID Server configuration. Skilled at client and server-side scripting, Flow Designer, and building maintainable, reusable ServiceNow solutions aligned to client requirements. CSA, CAD, CIS-ITSM, and CIS Data Foundations (CMDB & CSDM) certified.
Skills & Technologies
Work Experience
ServiceNow Developer
Develop and maintain server and client-side scripts including Business Rules, UI Policies, UI Actions, ACLs, Client Scripts, Email Notifications, Events, and Scheduled Jobs across multi-instance environments. Built catalog items and record producers using Flow Designer to automate request fulfillment. Configured Import Sets, Transform Maps, and REST Message integrations; managed platform administration including Users, Groups, Roles, and access. Focus on CMDB management: CI records, classes, relationships, applying IRE rules, and working with Discovery and Service Mapping for auto-population and governance.
Education
B.Tech
Computer Science and Engineering