About Me
Product/UX Designer with 4+ years of experience designing SaaS products and web based enterprise platforms across EdTech, FinTech, and insurance domains, collaborating directly with international clients and stakeholders across US, Singapore, and UK-based product environments. Translates product requirements from Product Managers, Engineering teams, and business stakeholders into scalable design systems, AI powered experiences, and analytics informed interfaces. Built and enforced centralized design systems and reusable component libraries across 10+ product surfaces, standardizing UX consistency at scale. Leverages user behavior data (Mixpanel, Microsoft Clarity, Google Analytics) and AI assisted research synthesis to inform design decisions, with rapid iteration within Agile sprints to accelerate delivery. AI assisted product design and rapid prototyping across Lovable, Figma AI, Adobe Firefly, Claude AI, and ChatGPT, plus prompt to app development (Google AI Studio Build) and Claude Code for validating functional prototypes without compromising craft.
Skills & Technologies
Work Experience
Product Designer (Sole Designer)
Led end-to-end product design for 10+ web and mobile surfaces including LMS, CRM, AI Skill Assessment, and ERP platforms. Redesigned learner onboarding flow to reduce drop off from high bounce rates using Microsoft Clarity and Mixpanel analytics, and revamped ERP dashboard cutting drop off from 35% to under 8%. Built a scalable tokenized Figma design system standardizing UX across multiple verticals, doubling design output per sprint. Leveraged AI tools like Figma AI and ChatGPT for ideation and rapid prototyping, collaborated daily with product and engineering teams within Agile sprints.
Product Designer
Designed scalable SaaS dashboard interfaces for data-heavy operational workflows, focusing on visual hierarchy and minimal cognitive load. Collaborated directly with clients for requirements gathering and validation, delivered high fidelity wireframes and production ready Figma specifications with interaction annotations, enabling accurate engineering implementation.
UX Designer
Led UX design of insurance sector back office production software modernizing CRM and SOP workflows, improving task success rates by 25%. Designed AI-powered conversational chatbot reducing agent errors and increasing throughput. Conducted 20+ UX research sessions, ensured WCAG 2.2 compliance, coordinated cross-functional teams to align with data regulations and compliance. Conducted UAT and tracked fixes ensuring design integrity on release.
UI/UX Designer
Designed responsive web interfaces and visual frameworks managing end-to-end delivery using Figma, Photoshop, and Illustrator. Conducted A/B testing on UI configurations and CTAs, achieving measurable improvements in click through and conversion rates.
UI/UX Design Intern
Used Google Analytics and Hotjar to analyze user drop off points and optimize layouts, resulting in a 15% increase in lead conversions from digital assets.
Education
B.E.
Information Technology
Product Design Certification
Product Design