About Me
Quality Analyst with 3 years of QA and Manual Testing experience, including hands-on Salesforce CRM testing across Functional, Regression, Smoke, Sanity, Integration, System, and End-to-End Testing. Experienced in testing Salesforce objects, fields, page layouts, record types, validation rules, workflows, and user access, and in validating Lead-to-Opportunity and Opportunity-to-Closure business processes. Skilled in analyzing business and functional requirements, preparing test scenarios and test cases, executing test cases, and logging and tracking defects in JIRA with severity/priority classification and reproducible steps. Hands-on experience in REST API testing using Postman (GET, POST, PUT, DELETE, status codes, request/response and JSON validation), SQL-based database validation, and data integrity checks across UI, API, and database. Working knowledge of Selenium WebDriver and TestNG for automation, Jenkins for CI/CD execution, and Agile/Scrum ceremonies including sprint planning, backlog refinement, sprint reviews, and release/UAT validation.
Skills & Technologies
Work Experience
Quality Analyst
Analyzed business and functional requirements to create test scenarios, test cases, and test data, validating Salesforce CRM modules including customer, account, contact, lead, opportunity, and sales process workflows. Executed multiple testing types such as Functional, Regression, Smoke, Sanity, Integration, System, and End-to-End tests. Conducted API testing using Postman and SQL database validation to ensure data consistency and integrity. Tracked and managed defects in JIRA, collaborating with cross-functional teams to resolve issues. Participated actively in Agile Scrum ceremonies.
Quality Analyst
Continuing to support Salesforce CRM application quality by performing comprehensive testing of objects, fields, layouts, record types, validation rules, workflows, and user access. Validating Lead-to-Opportunity and Opportunity-to-Closure business workflows, conducting API and database testing with Postman and SQL queries. Maintaining defect management in JIRA and executing Selenium WebDriver automation scripts through Jenkins as part of CI/CD pipelines. Engages in sprint planning, backlog refinement, sprint reviews, and release validation.
Education
B.E.
Computer Science and Engineering