About

Seasoned Sales and Strategy professional with over 10 years of experience in EdTech, business analysis and project management. Holds a BCA and an MBA (Marketing & Finance) and has progressed through roles from Academic Counselor to Business Development Manager at UpGrad over five years.

Experience4

1. U

   Business Development Manager

   Oct 2021 — Present

   upGrad

   Lead a sales team comprising Academic Counselors and Senior Academic Counselors to drive enrolment and revenue growth. Apply market research and revenue growth strategies to identify and convert high-potential leads. Use analytics tools including Power BI, SQL and Excel to inform strategy and provide feedback to marketing and product teams.

   • Improved team business process efficiency by 20%
2. HA

   Business Analyst and Project Manager

   Aug 2018 — Sep 2021

   Hudson Agile Ventures

   Manage client engagements for technical projects (PHP, Java, Android, iOS) and coordinate with development teams and business development executives. Conduct project management activities including requirement collection, Agile delivery, SLA tracking, and monthly revenue planning.

3. GC

   Technical Sales Associate

   Aug 2017 — Sep 2018

   G7 CR TECHNOLOGY

   Counsel prospective students for online programs, manage leads from enquiry to enrollment and achieve admission targets through conversion and follow-ups. Perform upselling and revenue generation activities, maintain CRM records and coordinate with internal teams for documentation and enrollments.

4. HC

   BSS Engineer

   Jan 2016 — Oct 2017

   Hathway Cable & Datacom Pvt. Ltd.

   Troubleshoot set-top boxes and broadband services (ADSL/VDSL), handle server linking and digital card operations. Use ticketing tools (OTRS) and Oracle applications for workflow reporting and issue resolution.

Projects1

• Home Property Website Development · Business Analyst

  Served as Business Analyst to create project management artifacts including wireframes and presentations for the client. Prepared requirements and delivered project documentation to support development and implementation.

Education3

• I

  Ph.D/Doctorate

  2022 — 2025

  IPU-WHRPC

  Project Management and IT Consulting

• RT

  MBA/PGDM

  2022 — 2021

  Ravindranath tagore University

  Marketing

• DC

  B.C.A.

  2022 — 2018

  Dr Chandrashekhar Venket Raman University

  Computer Applications (General)

Certifications8

• GenAi workshop

  upGrad

• Salesforce certified sales professional

• Agile Scrum Masters

• Project Management Professional (PMP)

• Certified Scrum Master

• Six Sigma Black Belt

• Digital Transformation - Design thinking leaders

  SkillUp

• Computer Hardware & Networking

  YPAC - HCL