About

Revenue cycle professional with 10 years in U.S. medical billing, currently lead a team of 8 across charge entry, payment posting, claims submission, and quality audits. Hands-on with Athenahealth, Epic, eClinicalWorks, Availity, and Waystar. Tracks 10+ KPIs/SLAs, coaches new hires, and drives process improvements for accuracy, turnaround time (TAT), and compliance.

Experience3

  1. Senior Group Coordinator (Team Lead–Medical Billing)

    Jun 2019 — Nov 2026

    Bristol Healthcare Services · Chennai

    Lead daily medical billing and revenue cycle operations for a team of 8, ensuring workflow continuity, productivity, quality, and on-time completion. Manage charge entry, payment posting, and claims submission with a focus on accuracy and process compliance. Allocate workloads, set priorities, and monitor productivity, quality, TAT, KPI, and SLA performance. Audit billing work for accuracy and compliance, and onboard new hires.

    • Tracked 10+ KPIs/SLAs and prepared productivity and quality reports.
    • Onboarded and coached new hires to reach full productivity.
  2. Executive–Billing

    Nov 2017 — Apr 2019

    Ascribe Healthcare Solution Pvt. Ltd. · Chennai, India

    Processed 100+ charges daily with high accuracy and timely entry into billing systems. Reviewed patient and billing information for completeness and accuracy before processing. Worked within healthcare billing workflows and electronic healthcare portals while consistently meeting productivity and quality standards.

  3. Charge Entry–Intern

    Aug 2016 — Nov 2017

    Global Healthcare Billing Partners · Internship · Chennai, India

    Performed charge entry for medical billing accounts, verifying patient, provider, and procedure details before entry. Maintained accuracy and productivity against daily charge entry volumes, following process and quality guidelines.

Education1

  • Bachelor of Arts

    2015

    Annai Violet College of Arts & Science

    Computer Applications Development

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