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About

Implementation consultant with 4+ years delivering enterprise B2B SaaS for global customers including Kellogg’s, Mondelez and LEGO, with hands-on strength in Order-to-Cash automation, ERP integrations, UAT and go-live. Targeting SaaS implementation, customer success and project management roles where fast time-to-value and customer adoption matter.

Experience4

  1. Implementation Engineer

    Aug 2023 — July 2024

    Media Mint · Hyderabad

    Led implementation and configuration of e-commerce product listings for managed-services clients, ensuring market readiness and on-time launches. Ran discovery and requirement-gathering workshops with client stakeholders, translating business needs into functional specifications and configuration rules. Deployed data analysis and validation checks to improve data integrity and reporting accuracy, supporting UAT and go-live readiness.

    • Cut time-to-market for e-commerce product configurations by 90%
    • Raised data accuracy by 95% through data analysis tools
    • Drove a 70% increase in operational productivity
    • Reduced configuration errors by 75%

  2. Customer Success Manager

    May 2023 — Aug 2023

    FieldAssist · Mumbai

    Developed an IoT-enabled alert system designed to monitor and regulate intravenous fluid flow, enhancing patient safety through real-time notifications. Spearheaded optimization of e-commerce product configurations, reducing time-to-market by 90%. Enhanced data accuracy by 95% through implementation of advanced data analysis tools.

    • Achieved measurable improvements in customer satisfaction metrics within the first 30 days of joining
    • Led in-depth data analysis and solutioning initiatives that improved managed services efficiency

  3. Associate Consultant

    Mar 2020 — Dec 2022

    HighRadius Technologies · Hyderabad

    Managed the project lifecycle from RFQ/RFI, RFP development and proposal presentations through go-live. Supported Order-to-Cash (ARPA) implementations by resolving escalated issues and delivering knowledge-transfer sessions.

    • Streamlined product configuration workflows, resulting in a 75% reduction in configuration errors

  4. Trainee Functional Consultant

    Apr 2025 — June 2025

    UJJIVAN Small Finance Bank · Internship

    Led the implementation of the centralized KYC (CKYC) process within the banking operations unit, collaborating with Compliance, IT, and Data teams to ensure timely and accurate data submissions.

Projects1

  • Implementing Central KYC (CKYC) Process

    Led the implementation and gap analysis of the CKYC process, gathering requirements across Compliance, IT, and Data teams to ensure regulatory compliance and streamline the data verification workflow.

Education2

  • B.Tech

    2019 — 2021

    Kalinga Institute of Industrial Technology (KIIT) University

    Computer Science

  • MBA

    2024 — 2026

    XIM University

    Rural Management

Certifications3

  • Google Digital Marketing & E-Commerce Certificate

    2022

    Coursera

  • Google Project Management Professional Certificate (Agile, Scrum & Risk)

    2023

    Coursera

  • Google Data Analytics Professional Certificate

    2023

    Google