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About

Client-facing SaaS and AI delivery professional with 2+ years of ownership across AI chatbot, e-commerce, and SaaS projects in 7 industries, including voice AI and WhatsApp automation. Specialises in Conversational AI Delivery -- requirements gathering, SOW drafting, voice and chat flow design, prompt tuning, and QA-to-deployment coordination.

Experience2

  1. Product Manager / Project Coordinator

    Jun 2024 — May 2026

    Noesis.tech · Mumbai, India

    Acted as key client contact for AI chatbot, e-commerce, and SaaS projects across 7 industries over 2 years, translating business goals into clear plans and keeping 4 groups aligned from kickoff to deployment. Gathered client requirements and drafted SOWs defining scope, milestones, and deliverables. Used Google AI Studio to turn client requirements into working UI/UX prototypes.

    • Served as key client contact across 7 industries over 2 years.
    • Kept 4 groups aligned on every project.
    • Scoped and launched WhatsApp and voice AI rollouts across 2 channels.
    • Took a trilingual chatbot live in 3 languages.

  2. Prompt Engineering Intern

    Jan 2024 — May 2024

    Noesis.tech · Internship · Mumbai, India

    Optimised prompts for AI chatbot projects across multiple domains. Tested conversation flows and refined user interactions as part of chatbot QA. Handled multilingual and NLU test scenarios.

Projects5

  • Voice AI Proof of Concept, Automotive Portal

    Used SSML and prompt tuning to improve pronunciation and voice output quality.

    • SSML

  • WhatsApp Commerce Bot, Luxury Jewellery Brand

    Planned workflows, categorised intents, and coordinated routing.

  • Trilingual Chatbot, Educational Platform

    Planned flows, structured content, and managed deployment in 3 languages (English, French, Arabic).

  • AI Assistant Deployment, Canadian Ad Agency

    Tracked the project, coordinated QA, and documented a multi-bot setup.

  • Asana-to-Resume App

    Built with Claude an app that pulls completed tasks through the Asana API and converts 2 years of project history into resume-ready achievements.

    Open on resumate.website
    • Asana API
    • Claude

Education2

  • Bachelor of Computer Applications (Hons.)

    2021 — 2024

    Symbiosis Institute of Computer Studies and Research

    AI and ML

  • Higher Secondary Certificate (HSC)

    2019 — 2021

    Jai Hind College

    Science

Certifications1

  • ChatGPT Complete Guide: Learn Midjourney, ChatGPT 4 & More

    2024

    Udemy

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