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About

HR Operations and Shared Services leader with 15+ years of experience managing Hire-to-Retire (H2R) delivery across APJ and global environments. Leads Tier 1 and Tier 2 HR service teams delivering timely, accurate, high-quality service against SLAs and KPIs for 9,000+ employees. Single point of contact for global and regional HR, business leaders and COEs. Proven in process standardization, automation and self-service adoption (35% fewer manual transactions, ~18% efficiency gain), compliance and audit readiness, Workday and Salesforce, and governance dashboards.

Experience6

  1. Senior Supervisor, HR Operations (People Leader, Supervisor II)

    Oct 2021 — Present

    Hewlett Packard Enterprise (HPE)

    Directed HR operations for 9,000+ APJ employees including onboarding, payroll coordination, mobility, separations, absence support and complex cases. Led Tier 1 and Tier 2 HR teams, improving SLA/KPI compliance by 15% and reducing case ageing by 7%. Drove automation reducing manual transactions by 35% and increased efficiency by ~18%. Ensured compliance with legal, audit, and data privacy standards achieving zero-defect external audit. Built SOPs and dashboards improving self-service efficiency by 25%.

  2. Quality & BCP Lead, Global People Services (HR Operations Advisor III)

    Hewlett Packard Enterprise (HPE)

    Led SOP standardization, internal audits, CAPA tracking, non-conformance management, governance reviews and QMS documentation. Strengthened operational resilience through root-cause analysis, business continuity planning and corrective actions.

  3. Onboarding Lead (Professional 1)

    Apr 2017 — Sep 2021

    DXC Technology, India

    Led onboarding processes for lateral, campus, senior and executive hires managing document verification, Workday hiring actions, payroll inputs and statutory submissions. Managed case allocation, SLA tracking, escalations, root-cause analysis, CSAT and cross-functional team training.

  4. HR Operations Advisor II

    Feb 2016 — Mar 2017

    Hewlett-Packard

    Managed Southeast Asia HR efficiency initiatives and workforce-reduction activities including communications, severance, payroll coordination and visa-processing support.

  5. HR Operations Advisor I

    Jun 2011 — Jan 2016

    Hewlett-Packard

    Administered benefits for approximately 40,000 employees across multiple countries overseeing insurance enrolment, claims, vendor coordination, invoice processing, car leasing, retirement, payroll inputs and system updates.

  6. L&D Delivery Support Associate and Specialist

    Jan 2007 — May 2011

    Hewlett-Packard

    Led a team of 11 delivering global learning events, implemented CAPA actions, and published monthly Sigma score reports with a focus on zero defects.

Education1

  • Bachelor of Science

    Vijaya College, Bangalore University