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About

Detail-oriented ERP Functional Consultant and Back Office Executive with hands-on experience across ERP implementation (Logic ERP), data management, inventory control, MIS reporting, and e-commerce operations (Shopify, Uniware). Proven record supporting 50+ users across retail, accounts, and supply chain functions — driving 30% faster issue resolution and a 20% improvement in MIS reporting efficiency. Additional experience in inventory optimisation, demand forecasting, and IT infrastructure management. Combines traditional ERP and operations expertise with self-built AI-powered applications — including a personal desktop assistant, a CRM portal, and Python automation tools — to solve business problems faster. Recognised for professionalism, confidentiality, and independent work in demanding environments.

Experience3

  1. ERP Functional Consultant / Back Office Executive

    Mar 2023 — Present

    Logic ERP Pvt. Ltd.

    Provided ERP functional support to 50+ users across retail, accounts, and inventory modules resolving daily operational issues. Managed high-volume data processing and MIS reporting, handling 1,000+ inventory and client records monthly, improving reporting accuracy and reducing manual effort by 20%. Assisted with ERP implementation, user training and support, coordinated cross-functional issue resolution achieving 30% faster turnaround. Managed e-commerce operations through Shopify and Uniware and developed AI-powered websites and applications supporting business needs.

  2. IT Manager

    Jan 2025 — Apr 2026

    Brijwasi Food Company

    Managed IT infrastructure and systems administration organization-wide. Oversaw ERP deployment, user onboarding, and functional support. Coordinated technology upgrades ensuring operational continuity and consulted with vendors and teams to maintain hardware, software, and network reliability.

  3. Inventory Management Specialist

    Jan 2025 — Apr 2026

    CAO Jewellery

    Optimised stock levels and minimized carrying costs through demand forecasting and ABC analysis. Reduced stockouts and overstocking improving cash flow. Led warehouse team and managed supplier relationships, streamlining operations and cross-functional collaboration.

Projects4

  • Apex — Personal Desktop AI Assistant

    Designed and built a voice-controlled assistant that executes system-level tasks and commands on request, using AI development tools.

    • AI development tools

  • CRM Portal

    Built a custom CRM web application for daily task tracking and end-to-end lead management/processing.

    • Web application
    • CRM

  • Lot Scanner

    Developed an AI-assisted lot/batch scanning application to speed up inventory data capture and reduce manual entry errors.

    • AI-assisted scanning

  • Python Automation Scripts

    Wrote and ran custom Python scripts in VS Code to automate repetitive back-office and data-processing tasks.

    • Python
    • VS Code

Education4

  • Bachelor of Commerce

    2024

    Indira Gandhi National Open University (IGNOU)

    Financial Accounting

  • Advanced Diploma in Computer Applications (ADCA)

    2023 — 2023

    Shiv Institute, Noida

  • Class XII

    2023 — 2023

    CBSE

  • Class X

    2021 — 2021

    CBSE