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About

Proactive and detail-oriented professional with hands-on experience in HR operations, partner onboarding, and store coordination. Proven ability in managing end-to-end documentation, monitoring employee attendance, facilitating payroll support, and driving partner relationship follow-ups. Adept at coordinating with restaurant/merchant partners, resolving operational bottlenecks, and executing daily administrative duties using MS Excel in high-tempo supply chain environments.

Experience3

  1. HR Training & Development Executive

    Jul 2025 — Jan 2026

    OM Logistics Supply Chain Management Pvt Ltd

    Managed end-to-end employee onboarding, induction, and KYC document verifications across supply chain personnel. Handled daily HR operations including automated attendance records and monthly input sheets. Liaised between operational managers and staff to escalate and resolve disputes. Used MS Excel for data tracking and supported HR leadership with LinkedIn updates and internal notifications.

  2. Branch Manager (Operations & Client Services)

    Apr 2020 — Nov 2021

    Capital Trust Private Limited

    Directed daily operational workflows and coordinated merchant/client onboarding ensuring regulatory compliance. Conducted partner coordination calls and follow-ups, tracked grievances to closure. Monitored team attendance, managed field logistics alignment, and maintained detailed MIS logs.

  3. Relationship Manager

    Jul 2017 — Feb 2018

    Satin Creditcare Network Ltd

    Coordinated store-level and customer account relationships providing support tracking. Resolved client and merchant operational issues through voice and digital communication channels.

Education2

  • Bachelor of Science (B.Sc.)

    2019

    CCS University (NIET)

    HR Training & Development

  • Intermediate (12th) & High School (10th)

    UP Board, Uttar Pradesh